Frequently Asked Questions

Q1: How can I get in touch with CarKart's customer support?

A: For any assistance or inquiries, you can contact our customer support team via email at help@carkart.com or by phone at 281-994-7289.

Q2: What products does CarKart offer?

A: CarKart is an online auto parts store offering a wide range of products, including GPS, car audio amplifiers, hand tools, tires and wheels, and various car accessories. We are also a registered online car stereo dealer.

Q3: When was CarKart incorporated?

A: CarKart was incorporated in the year 2010.

Q4: What is the mission of CarKart?

A: Our mission is to achieve the 'Numero Uno' position in our domain by providing comprehensive automotive solutions to our customers.

Q5: How can I place an order on CarKart.com?

A: To place an order, simply browse our website, select the desired products, and follow the checkout process. If you encounter any issues, feel free to contact our customer support.

Q6: Does CarKart offer competitive prices for its products?

A: Yes, CarKart is committed to providing competitive prices for all its products, ensuring affordability for our customers.

Q7: Who is the parent company of CarKart?

A: CarKart is an initiative of Ergode Inc., a company dedicated to exploring new methodologies to enhance customer service.

Q8: Is CarKart only an online store, or are there physical locations?

A: CarKart primarily operates as an online auto parts and consumer electronics store. As of now, we do not have physical retail locations.

Q9: What is CarKart's shipping policy?

A: We aim to process and dispatch orders promptly. For detailed information on shipping, delivery times, and any associated costs, please refer to our shipping policy on the website.

Q10: Can I track my order after it has been shipped?

A: Yes, once your order is shipped, you will receive tracking information via email. This allows you to monitor the status and location of your package during transit.