FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, we offer free standard shipping on all orders within the United States.
When will I receive my item?
Domestic orders typically arrive within 3-5 business days. Delivery times are estimated and may vary depending on your location, weather conditions, or other unforeseen factors.
Can I change or return my item?
We hope you love your purchase, but if you need to make a change or return your item, we’ve got you covered! You can initiate a return or exchange within 30 days of receiving your order. Please ensure the product is in its original condition and packaging. For more information on our return policy, please visit our Returns & Exchanges page.
Frequently Asked Questions
- Q: What materials are used in the ScorpionEXO SAS-TEC Hip Protector? A: The hip protector is made of viscoelastic memory foam. This material provides outstanding shock absorption and conforms to the body for comfort.
- Q: What are the dimensions of the ScorpionEXO SAS-TEC Hip Protector? A: The dimensions are eight point two inches in length, eight point five inches in width, and one point six one inches in height. These measurements ensure a compact fit for various body types.
- Q: Is the ScorpionEXO SAS-TEC Hip Protector CE certified? A: Yes, it is CE certified according to the EN 1621-2 standard. This certification ensures that the product meets safety and performance standards for impact protection.
- Q: How do I wear the ScorpionEXO SAS-TEC Hip Protector? A: Simply place the protector inside your riding gear or pants at the hip area. Ensure it is snugly fitted for maximum protection during rides.
- Q: Is the ScorpionEXO SAS-TEC Hip Protector suitable for all body types? A: Yes, it is designed to fit most body types. The adaptive nature of the memory foam allows it to mold to your body shape for a comfortable fit.
- Q: Can the ScorpionEXO SAS-TEC Hip Protector be used for multiple impacts? A: Yes, it is compliant with multiple impact standards. The protector maintains its functionality even after receiving repeated impacts in the same area.
- Q: How do I clean the ScorpionEXO SAS-TEC Hip Protector? A: You can wipe the protector with a damp cloth to clean it. Avoid using harsh chemicals to maintain the integrity of the foam material.
- Q: Is the ScorpionEXO SAS-TEC Hip Protector temperature resistant? A: Yes, it can withstand temperatures up to two hundred twelve degrees Fahrenheit. This feature ensures that it remains effective even in extreme heat.
- Q: What should I do to store the ScorpionEXO SAS-TEC Hip Protector? A: Store it in a cool, dry place away from direct sunlight. This will help preserve the material and prevent any degradation over time.
- Q: Is the ScorpionEXO SAS-TEC Hip Protector environmentally friendly? A: Yes, it is partially made from recyclable materials. This environmentally conscious design reduces waste and promotes sustainability.
- Q: How does the ScorpionEXO SAS-TEC Hip Protector absorb impacts? A: It utilizes adaptive absorption technology, where the air within the foam cells progressively absorbs energy. The material becomes firmer upon impact, enhancing protection.
- Q: Is the ScorpionEXO SAS-TEC Hip Protector suitable for beginners? A: Yes, it is suitable for riders of all experience levels. Its user-friendly design and comfort make it an excellent choice for beginners.
- Q: Can I use the ScorpionEXO SAS-TEC Hip Protector for sports other than riding? A: Yes, it can be used for various sports that require hip protection, such as skateboarding or skiing. Its design offers versatile protection.
- Q: What should I do if I receive a damaged ScorpionEXO SAS-TEC Hip Protector? A: Contact the retailer or manufacturer for a return or exchange. Ensure you keep all packaging and documentation for the return process.
- Q: Does the ScorpionEXO SAS-TEC Hip Protector have a warranty? A: Yes, it typically comes with a manufacturer warranty. Check the specific warranty details provided by the retailer at the time of purchase.