FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, we offer free standard shipping on all orders within the United States.
When will I receive my item?
Domestic orders typically arrive within 3-5 business days. Delivery times are estimated and may vary depending on your location, weather conditions, or other unforeseen factors.
Can I change or return my item?
We hope you love your purchase, but if you need to make a change or return your item, we’ve got you covered! You can initiate a return or exchange within 30 days of receiving your order. Please ensure the product is in its original condition and packaging. For more information on our return policy, please visit our Returns & Exchanges page.
Frequently Asked Questions
- Q: What is the size of the SEM 17043 Medium Graphite Classic Coat? A: The SEM 17043 Medium Graphite Classic Coat is available in a sixteen ounce container. This size is suitable for various leather and vinyl applications.
- Q: What materials is the SEM Classic Coat made of? A: The SEM Classic Coat is formulated for leather and vinyl surfaces. It contains advanced technology that ensures superior adhesion and flexibility.
- Q: What are the dimensions of this product's packaging? A: The packaging dimensions are eight point thirty-eight inches in length, five point sixty-three inches in width, and seven point eighty-eight inches in height. These dimensions make it easy to store.
- Q: How do I apply the SEM Classic Coat? A: To apply the SEM Classic Coat, clean the surface thoroughly, shake the can well, and spray an even coat from a distance. Allow it to dry completely for best results.
- Q: Is the SEM Classic Coat suitable for my leather furniture? A: Yes, the SEM Classic Coat is ideal for leather furniture. It effectively restores color and provides a durable finish that resists chipping and peeling.
- Q: Can I use this product on vinyl surfaces? A: Yes, the SEM Classic Coat is specifically designed for both leather and vinyl surfaces. It enhances the color and protects against wear.
- Q: How should I store the SEM Classic Coat? A: Store the SEM Classic Coat in a cool, dry place away from heat sources. Ensure the cap is tightly sealed to maintain product integrity.
- Q: What is the shelf life of the SEM Classic Coat once opened? A: Once opened, the SEM Classic Coat should be used within one year for optimal performance. Always check for any changes in consistency before use.
- Q: Is the SEM Classic Coat safe to use indoors? A: Yes, the SEM Classic Coat can be used indoors, but ensure proper ventilation while applying. It is recommended to wear a mask to avoid inhaling aerosol fumes.
- Q: How do I clean surfaces coated with SEM Classic Coat? A: Clean surfaces coated with SEM Classic Coat using a mild soap and water solution. Avoid harsh chemicals that may damage the finish.
- Q: How does the SEM Classic Coat compare to other leather dyes? A: The SEM Classic Coat offers superior adhesion and flexibility compared to traditional leather dyes. It is also fade resistant, making it a more durable choice.
- Q: Is the SEM Classic Coat suitable for beginners? A: Yes, the SEM Classic Coat is user-friendly and suitable for beginners. Clear instructions on application are provided to ensure successful use.
- Q: What should I do if the SEM Classic Coat arrives damaged? A: If the SEM Classic Coat arrives damaged, contact customer support immediately for assistance. Be sure to have your order details ready for a smooth process.
- Q: What is the warranty policy for the SEM Classic Coat? A: The SEM Classic Coat typically comes with a limited warranty against manufacturing defects. Check the packaging or retailer for specific warranty details.
- Q: Can I mix colors with the SEM Classic Coat? A: No, it is not recommended to mix colors with the SEM Classic Coat. Each color is pre-formulated for consistent results.
- Q: What should I do if I experience issues with the spray nozzle? A: If you experience issues with the spray nozzle, ensure it is clean and not clogged. If problems persist, contact customer support for troubleshooting assistance.