FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, we offer free standard shipping on all orders within the United States.
When will I receive my item?
Domestic orders typically arrive within 3-5 business days. Delivery times are estimated and may vary depending on your location, weather conditions, or other unforeseen factors.
Can I change or return my item?
We hope you love your purchase, but if you need to make a change or return your item, we’ve got you covered! You can initiate a return or exchange within 30 days of receiving your order. Please ensure the product is in its original condition and packaging. For more information on our return policy, please visit our Returns & Exchanges page.
Frequently Asked Questions
- Q: What is the size of the RockShox Decal Kit? A: The RockShox Decal Kit is thirty-five millimeters in size. This size is suitable for various bike components, ensuring a perfect fit.
- Q: What materials are used in the RockShox Decal Kit? A: The decals are made from synthetic materials. This ensures durability and resistance to wear, keeping the decals looking fresh.
- Q: What are the dimensions of the packaging for this decal kit? A: The packaging measures twelve inches in height, nine inches in width, and zero point thirteen inches in depth. These dimensions make it easy to store.
- Q: How do I apply the RockShox Decal Kit? A: To apply the decal kit, clean the surface thoroughly, peel off the backing, and press the decal onto the desired area. Ensure there are no air bubbles for the best adhesion.
- Q: Is the RockShox Decal Kit suitable for any bike model? A: Yes, the decal kit is designed to fit various bike models. Its universal design ensures compatibility with most mountain and road bikes.
- Q: Can I customize the application of these decals? A: Yes, you can customize the application by choosing where to place each decal. This allows for personalization of your bike's appearance.
- Q: How do I clean the decals to maintain their appearance? A: To clean the decals, use a mild soap solution and a soft cloth. Avoid harsh chemicals that can damage the synthetic material.
- Q: Are these decals weather-resistant? A: Yes, the RockShox decals are weather-resistant. They are designed to withstand various outdoor conditions without fading or peeling.
- Q: What should I do if a decal gets damaged? A: If a decal gets damaged, you can replace it with a new one from the kit. The decals are easily removable and can be replaced without residue.
- Q: Can I use these decals on surfaces other than bikes? A: Yes, these decals can be used on other surfaces such as helmets or gear. Ensure the surface is clean and smooth for optimal adhesion.
- Q: How do these decals compare to other brands? A: The RockShox decals use Fresh Clean Sticker technology, offering superior quality compared to standard decals. They maintain their look longer and resist wear.
- Q: Are these decals suitable for beginners to apply? A: Yes, the decals are user-friendly and suitable for beginners. The application process is straightforward, requiring no special skills.
- Q: What is the warranty on the RockShox Decal Kit? A: The RockShox decals come with a limited warranty against manufacturing defects. Always check the packaging for specific warranty details.
- Q: How should I store the decal kit when not in use? A: Store the decal kit in a cool, dry place away from direct sunlight. This will help maintain the quality of the decals until you're ready to use them.
- Q: What if I encounter issues during application? A: If you encounter issues, recheck the surface preparation and ensure no dust or moisture is present. Following the instructions carefully should help resolve most problems.
- Q: Can I return the decal kit if I don't like it? A: Yes, you can return the decal kit within the return policy timeframe if it remains unopened and in its original condition. Always check the retailer's return policy for details.