FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, we offer free standard shipping on all orders within the United States.
When will I receive my item?
Domestic orders typically arrive within 3-5 business days. Delivery times are estimated and may vary depending on your location, weather conditions, or other unforeseen factors.
Can I change or return my item?
We hope you love your purchase, but if you need to make a change or return your item, we’ve got you covered! You can initiate a return or exchange within 30 days of receiving your order. Please ensure the product is in its original condition and packaging. For more information on our return policy, please visit our Returns & Exchanges page.
Frequently Asked Questions
- Q: What materials is the ATS Diesel Thermal Bypass Valve made of? A: The ATS Diesel Thermal Bypass Valve is made of aluminum. This material ensures durability and efficient heat transfer for optimal transmission performance.
- Q: What are the dimensions of the ATS Diesel Thermal Bypass Valve? A: The dimensions of the ATS Diesel Thermal Bypass Valve are nine point six one inches in length, five point four inches in width, and three point five inches in height. These dimensions make it compact yet effective for installation.
- Q: Is the ATS Diesel Thermal Bypass Valve suitable for specific truck models? A: Yes, this product is designed to fit 2013 and up Cummins trucks with 68-RFE or Aisin AS69RC transmissions. It's essential for improved cooling performance in these vehicles.
- Q: How do I install the ATS Diesel Thermal Bypass Valve? A: To install the ATS Diesel Thermal Bypass Valve, locate the transmission cooler bypass in your truck's cooling system and replace the original valve. Refer to the product manual for detailed instructions.
- Q: Can I use the ATS Diesel Thermal Bypass Valve on older models? A: No, this valve is specifically designed for 2013 and newer Cummins models with 68-RFE or Aisin AS69RC transmissions. Older models may require a different valve.
- Q: Do I need any additional parts to install the ATS Diesel Thermal Bypass Valve? A: Depending on your truck's model year, you may need two quick release cooler line fittings. Check your vehicle's specifications to determine if these fittings are necessary.
- Q: How do I maintain the ATS Diesel Thermal Bypass Valve? A: To maintain the valve, regularly inspect for leaks and ensure all fittings are secure. Cleaning the area around the valve can also help prevent debris buildup.
- Q: Is the ATS Diesel Thermal Bypass Valve safe to use? A: Yes, the ATS Diesel Thermal Bypass Valve is safe when installed correctly. It is designed to optimize cooling and protect your transmission during cold operations.
- Q: What is the expected lifespan of the ATS Diesel Thermal Bypass Valve? A: The lifespan of the ATS Diesel Thermal Bypass Valve can vary, but with proper installation and maintenance, it can last several years. Regular checks can help ensure its longevity.
- Q: How does the ATS Diesel Thermal Bypass Valve improve transmission performance? A: The valve improves transmission performance by allowing the transmission fluid to bypass the cooler during cold starts. This helps the transmission reach optimal operating temperature more quickly.
- Q: Can the ATS Diesel Thermal Bypass Valve be returned if it doesn't fit? A: Yes, if the ATS Diesel Thermal Bypass Valve does not fit your vehicle, it can be returned according to the retailer's return policy. Make sure to keep the original packaging.
- Q: What should I do if the ATS Diesel Thermal Bypass Valve arrives damaged? A: If the valve arrives damaged, contact the retailer immediately for assistance with a replacement or refund. Providing photos of the damage can help expedite the process.
- Q: Is there a warranty for the ATS Diesel Thermal Bypass Valve? A: Yes, the ATS Diesel Thermal Bypass Valve typically comes with a manufacturer's warranty. Be sure to check the specific terms and conditions provided at purchase.
- Q: What makes the ATS Diesel Thermal Bypass Valve different from other valves? A: The ATS Diesel Thermal Bypass Valve features a unique design that integrates a thermal bypass to optimize transmission cooling. Its aluminum construction also enhances durability compared to plastic alternatives.
- Q: Does the ATS Diesel Thermal Bypass Valve require professional installation? A: While professional installation is recommended for best results, experienced DIY enthusiasts can install the ATS Diesel Thermal Bypass Valve with the right tools and instructions.