FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, we offer free standard shipping on all orders within the United States.
When will I receive my item?
Domestic orders typically arrive within 3-5 business days. Delivery times are estimated and may vary depending on your location, weather conditions, or other unforeseen factors.
Can I change or return my item?
We hope you love your purchase, but if you need to make a change or return your item, we’ve got you covered! You can initiate a return or exchange within 30 days of receiving your order. Please ensure the product is in its original condition and packaging. For more information on our return policy, please visit our Returns & Exchanges page.
Frequently Asked Questions
- Q: What material is the Go Rhino E1 Electric Running Board Kit made of? A: The Go Rhino E1 Electric Running Board Kit is made of lightweight, durable aluminum. This material ensures both strength and longevity, making it ideal for outdoor use.
- Q: What are the dimensions of the Go Rhino E1 Electric Running Board Kit? A: The dimensions of the kit are eighty-seven inches in length, sixteen inches in width, and nine inches in height. These measurements ensure a proper fit for your Toyota Tundra.
- Q: Does the Go Rhino E1 Electric Running Board Kit have any special features? A: Yes, it features automatic electric side steps that deploy and retract when you open or close the vehicle doors. This enhances convenience and safety.
- Q: How do I install the Go Rhino E1 Electric Running Board Kit? A: Installation involves mounting the brackets and connecting the wiring harness to your vehicle's power supply. It's recommended to follow the included installation guide for best results.
- Q: Is the Go Rhino E1 Electric Running Board Kit suitable for all Toyota Tundra models? A: This kit is specifically designed for Toyota Tundra models from twenty-two to twenty-four. Ensure your vehicle matches these specifications for proper fit.
- Q: Can the Go Rhino E1 Electric Running Board Kit be installed by myself? A: Yes, it can be installed as a DIY project if you have basic automotive skills. However, professional installation is recommended for optimal performance.
- Q: How do I maintain the Go Rhino E1 Electric Running Board Kit? A: To maintain the running board kit, regularly clean it with mild soap and water. Avoid harsh chemicals to preserve the protective coating.
- Q: Are there any safety features on the Go Rhino E1 Electric Running Board Kit? A: Yes, it includes an automatic ‘SAFE-STOP’ feature that engages if an object is detected in the board’s path. This enhances safety during use.
- Q: What should I do if the Go Rhino E1 Electric Running Board Kit arrives damaged? A: If the kit arrives damaged, contact customer support immediately to initiate a return or exchange. Ensure to keep the original packaging for the return process.
- Q: Is the Go Rhino E1 Electric Running Board Kit weather-resistant? A: Yes, the aluminum material is weather-resistant, designed to withstand extreme climates. This ensures it remains functional and visually appealing over time.
- Q: What kind of warranty does the Go Rhino E1 Electric Running Board Kit come with? A: The Go Rhino E1 Electric Running Board Kit typically comes with a manufacturer’s warranty. Check the product details or contact customer service for specific warranty information.
- Q: Can I use the Go Rhino E1 Electric Running Board Kit for off-road driving? A: Yes, the robust aluminum construction makes it suitable for off-road conditions, providing reliable performance in rugged terrains.
- Q: Are there integrated lights on the Go Rhino E1 Electric Running Board Kit? A: Yes, it features integrated LED lights that illuminate the running board when deployed, enhancing visibility and safety during nighttime use.
- Q: What is the weight capacity of the Go Rhino E1 Electric Running Board Kit? A: The weight capacity is not explicitly stated, but the durable aluminum construction is designed to support standard passenger weights without issue.
- Q: Does the Go Rhino E1 Electric Running Board Kit require special tools for installation? A: Basic hand tools are typically sufficient for installation, such as wrenches and screwdrivers. Refer to the installation guide for specific tool requirements.