FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, we offer free standard shipping on all orders within the United States.
When will I receive my item?
Domestic orders typically arrive within 3-5 business days. Delivery times are estimated and may vary depending on your location, weather conditions, or other unforeseen factors.
Can I change or return my item?
We hope you love your purchase, but if you need to make a change or return your item, we’ve got you covered! You can initiate a return or exchange within 30 days of receiving your order. Please ensure the product is in its original condition and packaging. For more information on our return policy, please visit our Returns & Exchanges page.
Frequently Asked Questions
- Q: What are the benefits of using the Caterpillar 360-8960 Fuel Filter? A: The Caterpillar 360-8960 Fuel Filter offers advanced efficiency in removing small contaminants, protecting sensitive fuel injectors and preventing premature damage. This ensures smoother engine performance and reduces repair costs over time.
- Q: Is the Caterpillar 360-8960 Fuel Filter compatible with my machine? A: This fuel filter is compatible with a wide range of Caterpillar machines, including telehandlers, paving compactors, engine generator sets, and various types of excavators and loaders. Always check your machine's specifications to ensure compatibility.
- Q: How often should I replace the Caterpillar 360-8960 Fuel Filter? A: It is recommended to replace the Caterpillar 360-8960 Fuel Filter based on your machine's maintenance schedule or every 500 to 1,000 operating hours. Regular checks will help maintain engine efficiency and prevent fuel system issues.
- Q: What contaminants does the Caterpillar 360-8960 Fuel Filter remove? A: The Caterpillar 360-8960 Fuel Filter effectively removes contaminants such as dirt, dust, and other debris that can taint fuel, ensuring cleaner fuel reaches the engine and extends the life of your equipment.
- Q: Are there any special handling instructions for the Caterpillar 360-8960 Fuel Filter? A: Yes, the Caterpillar 360-8960 Fuel Filter is classified as hazardous material. Handle it with care, following safety guidelines for dangerous goods, and ensure proper disposal according to local regulations.