FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, we offer free standard shipping on all orders within the United States.
When will I receive my item?
Domestic orders typically arrive within 3-5 business days. Delivery times are estimated and may vary depending on your location, weather conditions, or other unforeseen factors.
Can I change or return my item?
We hope you love your purchase, but if you need to make a change or return your item, we’ve got you covered! You can initiate a return or exchange within 30 days of receiving your order. Please ensure the product is in its original condition and packaging. For more information on our return policy, please visit our Returns & Exchanges page.
Frequently Asked Questions
- Q: What is the maximum flow rate of this fuel pump? A: The maximum flow rate is two hundred fifty-five liters per hour. This high performance ensures adequate fuel delivery for various vehicles.
- Q: What materials are used in the construction of this fuel pump? A: The fuel pump is primarily made of rubber. This material contributes to its durability and effectiveness in fuel transfer.
- Q: What is the model number of this electric fuel pump? A: The model number is HX-39001. This identifier helps ensure you are purchasing the correct replacement part.
- Q: How do I install this electric fuel pump? A: Installation involves using the included kits and following the manufacturer's guidelines. Professional installation is highly recommended for optimal performance.
- Q: Is this fuel pump compatible with all vehicles? A: No, it is designed for use in trucks and cars that require high-flow performance. Always check vehicle specifications for compatibility.
- Q: What items are included with the fuel pump? A: The package includes one fuel pump, one rubber hose, one wire harness, and several other installation components. These ensure you have everything needed for setup.
- Q: How should I care for this fuel pump? A: To maintain the pump, ensure it is installed correctly and regularly checked for leaks. Proper care will prolong its lifespan and efficiency.
- Q: Is the fuel pump safe for automotive use? A: Yes, the fuel pump is designed specifically for automotive applications. However, it is classified as dangerous goods due to its materials.
- Q: What is the warranty period for this fuel pump? A: The fuel pump comes with a one-year after-sales service warranty. Customers can reach out for support regarding any issues that arise.
- Q: Can I use this pump for high-performance racing? A: Yes, this pump is suitable for high-performance applications due to its flow rate. It can support vehicles that demand more fuel during racing.
- Q: What voltage does this electric fuel pump operate at? A: The pump operates at thirteen point five volts. This voltage is standard for many automotive fuel systems.
- Q: How do I store this fuel pump if not in use? A: Store the pump in a cool, dry place away from direct sunlight. This will help maintain its integrity until you're ready to install it.
- Q: What should I do if the fuel pump arrives damaged? A: Contact customer support immediately. They will assist you with the return or replacement process as per the warranty policy.
- Q: Is this fuel pump easy to install? A: While it includes necessary installation kits, professional installation is highly recommended for best results. This ensures safety and proper function.
- Q: Does this fuel pump come with installation instructions? A: Yes, the product includes installation instructions. Following these guidelines will help ensure a successful setup.
- Q: How can I contact customer service for support? A: You can reach out to customer service through the contact information provided with the product. They typically respond within twenty-four hours.