FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, we offer free standard shipping on all orders within the United States.
When will I receive my item?
Domestic orders typically arrive within 3-5 business days. Delivery times are estimated and may vary depending on your location, weather conditions, or other unforeseen factors.
Can I change or return my item?
We hope you love your purchase, but if you need to make a change or return your item, we’ve got you covered! You can initiate a return or exchange within 30 days of receiving your order. Please ensure the product is in its original condition and packaging. For more information on our return policy, please visit our Returns & Exchanges page.
Frequently Asked Questions
- Q: What are the dimensions of the Dorman 937-980 Door Lock Actuator Motor? A: The dimensions are six point seven inches in length, four point five inches in width, and six point five inches in height. These measurements ensure it fits into specific vehicle models seamlessly.
- Q: What is the model number for this door lock actuator? A: The model number is nine three seven dash nine eight zero. This identifier helps in confirming compatibility with your vehicle.
- Q: What vehicles are compatible with the Dorman 937-980 actuator? A: This actuator is compatible with various models, including the Buick Enclave from two thousand eighteen to two thousand twenty-one and Cadillac models from two thousand fifteen to two thousand twenty-one. Always check your vehicle's trim for proper fitment.
- Q: How do I install the Dorman 937-980 Door Lock Actuator? A: To install, remove the old actuator and connect the new one in its place, ensuring all wiring is secure. It is advisable to consult a professional if you're unfamiliar with vehicle repairs.
- Q: Is the Dorman 937-980 actuator a direct replacement? A: Yes, it is designed as a direct replacement for specific stock actuators in various vehicle makes. This ensures that performance and fit are maintained.
- Q: How can I ensure this actuator fits my vehicle? A: To ensure fitment, input your vehicle's make, model, and trim level into the garage tool provided on the product page. This tool will confirm compatibility.
- Q: How do I clean and maintain this door lock actuator? A: To maintain the actuator, regularly check for dirt and debris around the installation area. Keep it dry and avoid exposure to excessive moisture to ensure longevity.
- Q: Is this actuator safe to use in my vehicle? A: Yes, the Dorman 937-980 actuator has undergone extensive quality and safety testing. It complies with government safety standards.
- Q: What is the warranty on the Dorman 937-980 actuator? A: The actuator typically comes with a limited warranty, which covers defects in materials and workmanship. Check the packaging or product details for specific warranty information.
- Q: What if the actuator arrives damaged? A: If the actuator arrives damaged, you should contact the seller immediately to report the issue and initiate a return or exchange process.
- Q: Can I use this actuator on vehicles not listed in the compatibility chart? A: No, it is crucial to use this actuator only on compatible vehicles as specified. Using it on incompatible models may lead to malfunctions.
- Q: How long can I expect the Dorman 937-980 actuator to last? A: With proper installation and care, this actuator is designed for long-lasting performance, verified through cycle testing in actual vehicle doors.
- Q: Is the Dorman 937-980 actuator difficult to install? A: Installation is generally straightforward for those with basic automotive knowledge. However, professional installation is recommended if you're uncertain.
- Q: What materials is the Dorman 937-980 actuator made from? A: The actuator is made from high-quality materials designed for durability and optimal performance in automotive applications.
- Q: Does this actuator have any special certifications? A: Yes, it has undergone simulated crash testing under government guidelines, ensuring compliance with safety regulations.
- Q: Will this actuator work for both front and rear doors? A: Yes, depending on the vehicle, this actuator can be used for both front and rear door lock mechanisms. Always verify with your vehicle's specifications.