FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, we offer free standard shipping on all orders within the United States.
When will I receive my item?
Domestic orders typically arrive within 3-5 business days. Delivery times are estimated and may vary depending on your location, weather conditions, or other unforeseen factors.
Can I change or return my item?
We hope you love your purchase, but if you need to make a change or return your item, we’ve got you covered! You can initiate a return or exchange within 30 days of receiving your order. Please ensure the product is in its original condition and packaging. For more information on our return policy, please visit our Returns & Exchanges page.
Frequently Asked Questions
- Q: What materials is the Dura Faucet DF-RK200 made of? A: The Dura Faucet DF-RK200 is made of plastic. This material ensures durability while being compatible with Dura branded faucets.
- Q: What are the dimensions of the Dura Faucet DF-RK200? A: The Dura Faucet DF-RK200 measures four point zero two inches in length, one point five inches in width, and two point zero one inches in height. These compact dimensions make it easy to install in tight spaces.
- Q: What features does the Dura Faucet DF-RK200 include? A: The Dura Faucet DF-RK200 features a hot and cold cartridge kit with quarter turn washerless valves. It includes two seat and spring assemblies along with bonnet nuts.
- Q: How do I install the Dura Faucet DF-RK200? A: To install the Dura Faucet DF-RK200, first turn off the water supply, then remove the faucet handle. Replace the old cartridge with the new one from the kit and reassemble the handle.
- Q: Is the Dura Faucet DF-RK200 compatible with all faucets? A: No, the Dura Faucet DF-RK200 is designed specifically for use with Dura branded faucets only. Ensure your faucet is compatible before purchasing.
- Q: What faucet handles can the Dura Faucet DF-RK200 be used with? A: The Dura Faucet DF-RK200 is compatible with the Dura Faucet handle part numbers DF-RKC and DF-RKL. Verify your handle type before installation.
- Q: How do I clean the Dura Faucet DF-RK200? A: To clean the Dura Faucet DF-RK200, simply wipe it down with a damp cloth. Avoid using harsh chemicals that could damage the plastic material.
- Q: Is the Dura Faucet DF-RK200 safe for drinking water? A: Yes, the Dura Faucet DF-RK200 is made from materials suitable for use with drinking water systems. It is designed to meet health safety standards.
- Q: How should I store the Dura Faucet DF-RK200 if not installed? A: If not installed, store the Dura Faucet DF-RK200 in a cool, dry place away from direct sunlight. Keep it in its original packaging to avoid damage.
- Q: Can I use the Dura Faucet DF-RK200 for hot water? A: Yes, the Dura Faucet DF-RK200 is designed for both hot and cold water use. It effectively handles temperature changes thanks to its durable materials.
- Q: What warranty does the Dura Faucet DF-RK200 have? A: The Dura Faucet DF-RK200 typically comes with a limited warranty. Check the packaging or manufacturer's website for specific warranty details.
- Q: What if the Dura Faucet DF-RK200 arrives damaged? A: If the Dura Faucet DF-RK200 arrives damaged, contact the seller immediately for a replacement or return instructions. Keep all packaging materials for reference.
- Q: Are there any common issues with the Dura Faucet DF-RK200? A: Common issues with the Dura Faucet DF-RK200 may include leaks or difficulty in turning the handle. Regular maintenance can help prevent these problems.
- Q: Is the Dura Faucet DF-RK200 easy to install for beginners? A: Yes, the Dura Faucet DF-RK200 is designed for easy installation, making it suitable for beginners. Follow the included instructions for best results.
- Q: How does the Dura Faucet DF-RK200 compare to other faucet cartridges? A: The Dura Faucet DF-RK200 offers reliable performance with its quarter turn technology, which may be more efficient than traditional cartridges that require more effort to operate.