FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, we offer free standard shipping on all orders within the United States.
When will I receive my item?
Domestic orders typically arrive within 3-5 business days. Delivery times are estimated and may vary depending on your location, weather conditions, or other unforeseen factors.
Can I change or return my item?
We hope you love your purchase, but if you need to make a change or return your item, we’ve got you covered! You can initiate a return or exchange within 30 days of receiving your order. Please ensure the product is in its original condition and packaging. For more information on our return policy, please visit our Returns & Exchanges page.
Frequently Asked Questions
- Q: What materials is the JR Products fresh water fill diverter valve made of? A: The JR Products fresh water fill diverter valve is made of metal. This durable construction ensures long-lasting performance in various conditions.
- Q: What are the dimensions of the JR Products diverter valve? A: The diverter valve measures eight inches in length, zero point twelve inches in width, and four point five inches in height. These compact dimensions make it easy to install in tight spaces.
- Q: What is the model number of the JR Products diverter valve? A: The model number of the diverter valve is DVF-1-A. This specific model is designed for fresh water fill applications.
- Q: How do I install the JR Products fresh water fill diverter valve? A: To install the diverter valve, replace the existing gravity fill with the new valve, ensuring proper alignment with your existing plumbing. Follow the manufacturer's instructions for a secure fit.
- Q: Is the JR Products diverter valve suitable for all RVs? A: No, the diverter valve is designed to replace gravity fills on newer RV units. It's essential to verify compatibility with your specific model before installation.
- Q: Can the JR Products diverter valve be used for city water fill? A: Yes, the diverter valve diverts water from the city water fill to the fresh water holding tank. This feature enhances the efficiency of your water system.
- Q: How do I maintain the JR Products fresh water fill diverter valve? A: To maintain the diverter valve, regularly check for leaks and clean any debris from the inlet. Ensure that it is free from ice or blockages during winter.
- Q: Is the JR Products diverter valve resistant to corrosion? A: Yes, the metal construction of the diverter valve is designed to resist corrosion. This feature is especially important for use in various environmental conditions.
- Q: How do I store the JR Products diverter valve when not in use? A: When not in use, store the diverter valve in a cool, dry place away from direct sunlight. This helps preserve its materials and functionality.
- Q: What is the warranty on the JR Products fresh water fill diverter valve? A: The warranty details for the diverter valve can vary, but generally, it comes with a limited warranty from the manufacturer. Always check the packaging or manufacturer's website for specifics.
- Q: How does the JR Products diverter valve compare to standard gravity fills? A: The diverter valve offers improved efficiency by routing water directly to the holding tank, unlike standard gravity fills which may be less effective. This feature is ideal for modern RV setups.
- Q: Is the JR Products diverter valve easy to replace? A: Yes, replacing the diverter valve is generally straightforward and can be done with basic tools. Ensure you follow the installation instructions for best results.
- Q: Can I use the JR Products diverter valve for winterizing my RV? A: Yes, the diverter valve can be part of your winterizing process. However, it's essential to follow specific winterization steps to protect the entire plumbing system.
- Q: What should I do if my JR Products diverter valve leaks? A: If the diverter valve leaks, first check the installation for tightness. If the issue persists, replace any damaged seals or gaskets, or consider replacing the valve.
- Q: Is the JR Products diverter valve suitable for freshwater tanks only? A: Yes, the diverter valve is designed specifically for freshwater applications, effectively channeling water into the freshwater holding tank.