FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, we offer free standard shipping on all orders within the United States.
When will I receive my item?
Domestic orders typically arrive within 3-5 business days. Delivery times are estimated and may vary depending on your location, weather conditions, or other unforeseen factors.
Can I change or return my item?
We hope you love your purchase, but if you need to make a change or return your item, we’ve got you covered! You can initiate a return or exchange within 30 days of receiving your order. Please ensure the product is in its original condition and packaging. For more information on our return policy, please visit our Returns & Exchanges page.
Frequently Asked Questions
- Q: What are the dimensions of the NW Leisure SA100 Suburban Zinc Anode? A: The dimensions are six inches in length, five inches in width, and one inch in height. This compact size makes it suitable for various installations.
- Q: What is the weight of the NW Leisure SA100 Suburban Zinc Anode? A: The product weighs zero point six pounds. Its lightweight design aids in easy handling during installation.
- Q: What type of material is the NW Leisure SA100 Suburban Zinc Anode made from? A: It is made from zinc, which is effective for preventing corrosion in water heaters. Zinc is known for its durability and resistance to rust.
- Q: How do I install the NW Leisure SA100 Suburban Zinc Anode? A: You can install it by removing the old anode rod and replacing it with the new one. Ensure that you use the appropriate tools for a secure fit.
- Q: Is the NW Leisure SA100 Suburban Zinc Anode suitable for my water heater? A: Yes, it is compatible with most standard water heaters. Always check your manufacturer’s specifications to confirm compatibility.
- Q: How often should I replace the NW Leisure SA100 Suburban Zinc Anode? A: It is recommended to replace it every three to five years. Regular checks will help ensure optimal performance of your water heater.
- Q: How do I keep the NW Leisure SA100 Suburban Zinc Anode in good condition? A: To maintain it, ensure that your water heater is properly flushed and serviced regularly. This helps prolong the life of the anode.
- Q: Is the NW Leisure SA100 Suburban Zinc Anode safe to use? A: Yes, it is safe when installed correctly. Always follow the manufacturer’s guidelines for installation and maintenance.
- Q: Can I store the NW Leisure SA100 Suburban Zinc Anode outside? A: No, it should be stored in a dry, indoor location. Exposure to moisture can lead to premature corrosion.
- Q: How does the NW Leisure SA100 Suburban Zinc Anode compare to aluminum anodes? A: Zinc anodes are generally preferred for their corrosion resistance in freshwater applications, while aluminum is better for saltwater. Choose based on your specific water conditions.
- Q: Is the NW Leisure SA100 Suburban Zinc Anode effective for hard water? A: Yes, it is effective in hard water conditions. Zinc anodes help reduce mineral buildup and extend the life of your water heater.
- Q: What if the NW Leisure SA100 Suburban Zinc Anode arrives damaged? A: If it arrives damaged, you should contact customer support for a replacement. Always inspect the product upon delivery.
- Q: Does the NW Leisure SA100 Suburban Zinc Anode come with a warranty? A: Yes, it typically comes with a manufacturer’s warranty. Be sure to check the details at the time of purchase.
- Q: What should I do if I have trouble installing the NW Leisure SA100 Suburban Zinc Anode? A: If you encounter issues during installation, consider consulting a professional plumber. They can ensure proper installation and avoid potential damage.
- Q: Can I use the NW Leisure SA100 Suburban Zinc Anode in a marine water heater? A: No, this anode is not designed for marine applications. Use a marine-grade anode for boats and watercraft.
- Q: What is included in the package of the NW Leisure SA100 Suburban Zinc Anode? A: The package includes one zinc anode. It is designed for easy installation as a replacement for existing anodes.