FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, we offer free standard shipping on all orders within the United States.
When will I receive my item?
Domestic orders typically arrive within 3-5 business days. Delivery times are estimated and may vary depending on your location, weather conditions, or other unforeseen factors.
Can I change or return my item?
We hope you love your purchase, but if you need to make a change or return your item, we’ve got you covered! You can initiate a return or exchange within 30 days of receiving your order. Please ensure the product is in its original condition and packaging. For more information on our return policy, please visit our Returns & Exchanges page.
Frequently Asked Questions
- Q: What are the dimensions of the Unity Front Replacement Strut Assembly Kit? A: The kit measures twenty-six point ninety-three inches in length, seventeen point two inches in width, and eight point six inches in height. These dimensions ensure a proper fit for the specified vehicle models.
- Q: Is the Unity Strut Assembly Kit compatible with all Ford Explorer models? A: No, this kit is compatible only with the twenty-thirteen to twenty-eighteen Ford Explorer models. Additionally, it is designed specifically for front wheel drive models produced after September fourth, two thousand twelve.
- Q: What components are included in the Unity Strut Assembly Kit? A: The kit includes preassembled suspension strut assemblies with top mount, bearing plate, bumper, insulators, and coil spring. This ensures a complete replacement for your suspension needs.
- Q: How do I install the Unity Strut Assembly Kit? A: To install the kit, simply replace your existing struts with the new preassembled units. The design eliminates the need for specialty tools, making it a hassle-free process.
- Q: Is special equipment required for the installation of this strut assembly? A: No, you do not need any specialty tools for installation. The kit comes fully assembled, allowing for an easy and straightforward replacement.
- Q: Can I install the Unity Strut Assembly Kit myself? A: Yes, you can install it yourself, thanks to its preassembled design. However, basic automotive knowledge and standard tools are recommended for a safe installation.
- Q: How should I care for the Unity Strut Assembly once installed? A: To maintain the strut assembly, regularly inspect for signs of wear or damage and ensure that all components are securely fastened. Avoid driving on rough terrain to prolong their lifespan.
- Q: What is the warranty on the Unity Strut Assembly Kit? A: The warranty details may vary, but Unity typically offers a limited warranty on their products. Check the manufacturer's guidelines or your purchase receipt for specific warranty information.
- Q: Can I use this strut assembly with a different vehicle model? A: No, this strut assembly is specifically designed for the twenty-thirteen to twenty-eighteen Ford Explorer. Using it with other models may result in poor fit and performance.
- Q: What if the strut assembly arrives damaged? A: If the strut assembly arrives damaged, contact the seller immediately for a return or exchange. Ensure to take photos of the damage for reference when initiating the claim.
- Q: Is the strut assembly kit suitable for both front driver and passenger sides? A: Yes, the kit includes two complete strut assemblies suitable for both the front driver and passenger sides. This ensures balanced performance and safety.
- Q: How does the Unity Strut Assembly improve ride quality? A: The Unity Strut Assembly restores your vehicle's factory ride height and provides a stable, comfortable ride. It is engineered for superior fit and performance.
- Q: Is this strut assembly easy to replace compared to traditional struts? A: Yes, the preassembled nature of the Unity Strut Assembly makes it significantly easier to replace compared to traditional struts, reducing installation time and complexity.
- Q: What features make this strut assembly a good choice? A: Key features include preassembled components for easy installation, superior fit, and the ability to restore factory ride height, making it a reliable choice for suspension repair.
- Q: Will this strut assembly work on a rear-wheel drive Ford Explorer? A: No, this strut assembly is designed specifically for front-wheel drive models only. It will not fit rear-wheel drive variants.