FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, we offer free standard shipping on all orders within the United States.
When will I receive my item?
Domestic orders typically arrive within 3-5 business days. Delivery times are estimated and may vary depending on your location, weather conditions, or other unforeseen factors.
Can I change or return my item?
We hope you love your purchase, but if you need to make a change or return your item, we’ve got you covered! You can initiate a return or exchange within 30 days of receiving your order. Please ensure the product is in its original condition and packaging. For more information on our return policy, please visit our Returns & Exchanges page.
Frequently Asked Questions
- Q: What is the model number of the Jade Pilot Assembly? A: The model number is nine one six zero three. This part is specifically designed for Atwood water heaters.
- Q: What are the dimensions of the Jade Pilot Assembly? A: The dimensions are seven point nine one inches in length, five point two five inches in width, and zero point seven five inches in height. This compact size ensures it fits easily into various setups.
- Q: What materials is the Jade Pilot Assembly made from? A: The Jade Pilot Assembly is made from quality materials. This ensures durability and safety during use.
- Q: How do I install the Jade Pilot Assembly? A: To install, remove the old pilot assembly and replace it with the Jade Pilot Assembly. Ensure it fits properly before use to avoid any issues.
- Q: Is the Jade Pilot Assembly suitable for my Atwood water heater? A: Yes, it is designed for use with Atwood water heaters. However, please verify compatibility with your specific model before ordering.
- Q: How can I ensure the Jade Pilot Assembly fits my water heater? A: To ensure a proper fit, check the specifications of your existing pilot assembly against the dimensions provided. This will help confirm compatibility.
- Q: How should I clean the Jade Pilot Assembly? A: It is recommended to clean the Jade Pilot Assembly with a damp cloth. Avoid using harsh chemicals that could damage the materials.
- Q: Is the Jade Pilot Assembly safe to use? A: Yes, it is designed to be durable and safe. Always follow installation instructions and ensure proper fit to maintain safety.
- Q: Can I store the Jade Pilot Assembly for a long time? A: Yes, you can store it for an extended period. Ensure it is kept in a dry place to prevent any damage.
- Q: How does the Jade Pilot Assembly compare to other brands? A: The Jade Pilot Assembly is designed specifically for Atwood water heaters, providing a universal fit that may not be available with other brands. Its quality materials also enhance durability.
- Q: Is the installation of the Jade Pilot Assembly difficult? A: No, installation is straightforward. If you are familiar with basic plumbing, you should be able to install it without professional help.
- Q: What if the Jade Pilot Assembly arrives damaged? A: If it arrives damaged, contact the seller immediately for a replacement or refund. Ensure to keep all packaging for the return process.
- Q: Does the Jade Pilot Assembly come with a warranty? A: Yes, it typically comes with a manufacturer's warranty. Check the packaging or contact the manufacturer for specific warranty details.
- Q: Can I use the Jade Pilot Assembly in other water heater brands? A: No, it is specifically designed for Atwood water heaters. Using it with other brands may not guarantee safety or functionality.
- Q: What features make the Jade Pilot Assembly a good choice? A: It offers universal fit, durability, and safety. Additionally, the quality materials enhance its longevity and performance.
- Q: Is there a return policy for the Jade Pilot Assembly? A: Yes, there is usually a return policy. Be sure to check the seller's return policy details before purchasing.