Controller Compatible With Razor E100/E125/E150/E175 - Zk2400-Dp-Fs-Rohs

Frequently Asked Questions

• Q: What is the model number of this controller? A: The model number is ZK2400-DP-FS-ROHS. This controller is specifically designed for several Razor models and eSpark.
• Q: Which models is this controller compatible with? A: This controller is compatible with Razor E100, E125, E150, E175, eSpark, and Trikke E2 models. It features seven connectors for these specific models.
• Q: What is the product ID code and how do I find it? A: The product ID code is an eight-digit number located on the battery cover or the bottom of the frame. The last two digits indicate the model version.
• Q: What type of product is this controller? A: This product is a universal parts control module. It is designed to control various electric Razor scooters and similar models.
• Q: How do I install this controller? A: To install the controller, connect it to the corresponding connectors of your scooter. Ensure all connections are secure before testing the device.
• Q: Is this controller suitable for beginners to install? A: Yes, this controller can be installed by beginners with basic electrical knowledge. However, consulting a professional is recommended for best results.
• Q: How do I maintain this controller to ensure longevity? A: To maintain the controller, keep it dry and avoid exposing it to extreme temperatures. Regularly check connections for corrosion or wear.
• Q: Are there any safety precautions when using this controller? A: Yes, ensure the scooter is powered off before installation. Additionally, check all connections to prevent short circuits during use.
• Q: Is there a warranty for this product? A: Yes, this product typically comes with a warranty. Please check the manufacturer's policy for specific terms and conditions.
• Q: What should I do if the controller arrives damaged? A: If the controller arrives damaged, contact customer support immediately. They will guide you through the return or replacement process.
• Q: Can I return this electronic item if I don't need it? A: No, electronic items like this controller are non-returnable. Ensure you have the correct model before purchasing.
• Q: How do I troubleshoot installation issues? A: For installation issues, double-check all connections and ensure the controller is compatible with your specific scooter model. Refer to the user manual for guidance.
• Q: What voltage does this controller operate on? A: This controller operates on the standard voltage for Razor scooters. Ensure compatibility with your scooter's electrical system.
• Q: What materials is this controller made from? A: The controller is made from durable electronic components designed for safety and longevity. Specific materials are not disclosed.
• Q: Is this controller safe for outdoor use? A: Yes, this controller is designed for outdoor use with Razor scooters. Ensure it is properly sealed from moisture.
• Q: What if I have further questions about this product? A: If you have further questions, please contact customer support or refer to the manufacturer's website for additional information.