FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, we offer free standard shipping on all orders within the United States.
When will I receive my item?
Domestic orders typically arrive within 3-5 business days. Delivery times are estimated and may vary depending on your location, weather conditions, or other unforeseen factors.
Can I change or return my item?
We hope you love your purchase, but if you need to make a change or return your item, we’ve got you covered! You can initiate a return or exchange within 30 days of receiving your order. Please ensure the product is in its original condition and packaging. For more information on our return policy, please visit our Returns & Exchanges page.
Frequently Asked Questions
- Q: What materials is the Ecco LIGHTBAR made of? A: The Ecco LIGHTBAR is made of polycarbonate, a strong and durable material. This ensures longevity and resistance to damage from various weather conditions.
- Q: What are the dimensions of the Ecco LIGHTBAR? A: The Ecco LIGHTBAR measures fifty-four inches in length, eleven inches in width, and four point two inches in height. These dimensions make it suitable for various mounting options.
- Q: What is the voltage range for the Ecco LIGHTBAR? A: The Ecco LIGHTBAR operates within a voltage range of twelve to twenty-four volts. This versatility allows it to be used in different vehicle setups.
- Q: How do I install the Ecco LIGHTBAR? A: To install the Ecco LIGHTBAR, mount it permanently on the roof of your vehicle. Ensure the surface is clean and follow the included instructions for wiring.
- Q: Is the Ecco LIGHTBAR suitable for all vehicles? A: Yes, the Ecco LIGHTBAR is suitable for a variety of vehicles that support twelve to twenty-four volt systems. It's ideal for emergency and service vehicles.
- Q: How do I operate the flash patterns of the Ecco LIGHTBAR? A: The Ecco LIGHTBAR features sixty-four flash patterns that can be activated through the control switch. Refer to the manual for specific pattern programming.
- Q: What should I do to maintain the Ecco LIGHTBAR? A: To maintain the Ecco LIGHTBAR, regularly clean the polycarbonate lens with a soft cloth and mild detergent. Avoid using abrasive cleaners to prevent scratching.
- Q: Is the Ecco LIGHTBAR weather-resistant? A: Yes, the Ecco LIGHTBAR is designed to be weather-resistant. Its polycarbonate lens and durable construction protect it against rain and harsh conditions.
- Q: Can I store the Ecco LIGHTBAR indoors? A: Yes, storing the Ecco LIGHTBAR indoors is recommended when not in use. This will help protect it from extreme weather and potential damage.
- Q: How does the Ecco LIGHTBAR compare to other light bars? A: The Ecco LIGHTBAR offers a higher number of flash patterns and a durable polycarbonate lens compared to many competitors, making it a superior choice for versatility.
- Q: Is the Ecco LIGHTBAR suitable for emergency services? A: Yes, the Ecco LIGHTBAR is specifically designed for emergency service vehicles, providing high visibility with its multiple flash patterns.
- Q: What if the Ecco LIGHTBAR arrives damaged? A: If the Ecco LIGHTBAR arrives damaged, contact the manufacturer within thirty days for a replacement or refund. Keep all packaging for return shipment.
- Q: Does the Ecco LIGHTBAR come with a warranty? A: Yes, the Ecco LIGHTBAR typically comes with a limited warranty. Check the product documentation for specific terms and conditions.
- Q: Are installation tools included with the Ecco LIGHTBAR? A: No, installation tools are not included with the Ecco LIGHTBAR. You'll need basic tools to mount it securely to your vehicle.
- Q: Can I use the Ecco LIGHTBAR for personal vehicles? A: Yes, you can use the Ecco LIGHTBAR for personal vehicles, provided they meet the voltage requirements. It's ideal for off-road or custom setups.