FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, we offer free standard shipping on all orders within the United States.
When will I receive my item?
Domestic orders typically arrive within 3-5 business days. Delivery times are estimated and may vary depending on your location, weather conditions, or other unforeseen factors.
Can I change or return my item?
We hope you love your purchase, but if you need to make a change or return your item, we’ve got you covered! You can initiate a return or exchange within 30 days of receiving your order. Please ensure the product is in its original condition and packaging. For more information on our return policy, please visit our Returns & Exchanges page.
Frequently Asked Questions
- Q: What materials is the Gates 21742 Premium Molded Coolant Hose made of? A: The Gates 21742 Premium Molded Coolant Hose is made from EPDM rubber and synthetic fiber. This combination ensures durability and resistance to various chemicals and heat.
- Q: What are the specifications of the Gates 21742 hose? A: The Gates 21742 hose meets SAE 20R4 class D2 and DIN 73411 class A specifications. This ensures high-quality performance suitable for OEM applications.
- Q: Is there a specific length or size for the Gates coolant hose? A: The Gates 21742 Premium Molded Coolant Hose does not specify a length or size. It's designed to fit various applications such as upper, lower, and bypass hoses.
- Q: How do I install the Gates 21742 Premium Molded Coolant Hose? A: To install the Gates 21742 hose, first ensure the engine is cool. Remove the old hose and replace it with the new one, ensuring it fits snugly on all connections.
- Q: Is the Gates 21742 hose suitable for all vehicles? A: No, the Gates 21742 hose is specifically designed for certain vehicle applications. Always check compatibility with your vehicle's make and model before installation.
- Q: How do I make sure the hose fits correctly? A: Ensure the Gates 21742 hose is pre-shaped for a perfect fit. Compare it with the old hose to confirm the bends and connections match.
- Q: What is the best way to care for the Gates coolant hose? A: To care for the Gates coolant hose, regularly inspect for cracks or wear. Keep the hose clean and free from debris to ensure optimal performance.
- Q: Can the Gates coolant hose be exposed to extreme temperatures? A: Yes, the Gates 21742 hose is designed to resist heat and ozone. It can withstand high temperatures typical of coolant applications.
- Q: How should I store the Gates coolant hose if not in use? A: Store the Gates coolant hose in a cool, dry place away from direct sunlight. Avoid exposure to extreme temperatures to maintain its integrity.
- Q: How does the Gates hose compare to other brands? A: The Gates hose is engineered with specific materials to resist electrochemical degradation, a leading cause of hose failure, setting it apart from many competitors.
- Q: Is the Gates coolant hose suitable for high-performance vehicles? A: Yes, the Gates 21742 hose is designed to meet OEM standards, making it suitable for high-performance applications where reliability is crucial.
- Q: What advantages does the Gates coolant hose have over standard hoses? A: The Gates hose features engineered materials that resist collapse under vacuum and electrochemical degradation, providing greater durability compared to standard hoses.
- Q: What should I do if the hose arrives damaged? A: If the hose arrives damaged, contact the seller immediately for a return or exchange. Ensure you have your order details ready for a smooth process.
- Q: Is there a warranty on the Gates coolant hose? A: Yes, the Gates coolant hose typically comes with a manufacturer's warranty. Check the specific warranty details provided with your purchase.
- Q: What if the hose doesn't fit my vehicle? A: If the hose doesn't fit, consult the product specifications and verify compatibility with your vehicle. If it’s still incompatible, return it for a refund or exchange.
- Q: How often should I replace the coolant hose? A: You should inspect and potentially replace the coolant hose every two to five years, depending on your vehicle's usage and conditions.