FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, we offer free standard shipping on all orders within the United States.
When will I receive my item?
Domestic orders typically arrive within 3-5 business days. Delivery times are estimated and may vary depending on your location, weather conditions, or other unforeseen factors.
Can I change or return my item?
We hope you love your purchase, but if you need to make a change or return your item, we’ve got you covered! You can initiate a return or exchange within 30 days of receiving your order. Please ensure the product is in its original condition and packaging. For more information on our return policy, please visit our Returns & Exchanges page.
Frequently Asked Questions
- Q: What materials are used in the Gates 21878 Premium Molded Coolant Hose? A: The Gates 21878 Premium Molded Coolant Hose is made from EPDM rubber and synthetic fiber. These materials provide heat, ozone, and chemical resistance.
- Q: What are the dimensions of the Gates 21878 Premium Molded Coolant Hose? A: The specific dimensions are not provided, but it is designed to fit various coolant applications. It is pre-shaped to ensure a perfect fit.
- Q: Does the product meet any industry standards? A: Yes, it meets the requirements of SAE twenty R four, class D two, and DIN seven three four eleven, class A. These standards ensure high-quality performance.
- Q: How do I install the Gates 21878 Premium Molded Coolant Hose? A: To install the hose, first remove the old hose and clean the connection points. Then, fit the new hose into place and ensure a secure seal at both ends.
- Q: Is this coolant hose suitable for all vehicle types? A: Yes, the hose is designed to fit various upper, lower, bypass, and heater coolant applications. However, always check compatibility with your vehicle model.
- Q: How do I know if the hose fits my vehicle? A: Check your vehicle's specifications and compare them with the hose's application details. This hose is designed for a wide range of coolant applications.
- Q: How should I care for the Gates 21878 Premium Molded Coolant Hose? A: To maintain the hose, regularly check for leaks and signs of wear. Avoid exposing it to extreme temperatures or chemicals that could degrade the material.
- Q: Is this coolant hose resistant to degradation? A: Yes, it is engineered to resist electrochemical degradation, which is a leading cause of hose failure. This enhances its durability over time.
- Q: Can I use this hose for high-temperature applications? A: Yes, the EPDM material is designed to withstand high temperatures without collapsing. This makes it suitable for various coolant system applications.
- Q: What if the hose is damaged upon arrival? A: If the hose arrives damaged, you can return it under the warranty policy. Ensure to contact customer support for guidance on the return process.
- Q: Is there a warranty for the Gates 21878 Premium Molded Coolant Hose? A: Yes, the hose typically comes with a warranty. Check with the retailer for specific terms and conditions regarding warranty coverage.
- Q: How does the Gates 21878 compare to other coolant hoses? A: The Gates 21878 is made from high-quality materials and engineered for durability, making it a reliable choice compared to standard hoses that may lack these features.
- Q: Is this hose a good choice for high-performance vehicles? A: Yes, this hose is suitable for high-performance applications due to its robust construction and resistance to failure, making it a reliable choice for demanding environments.
- Q: How do I troubleshoot leaks in the coolant hose? A: To troubleshoot leaks, inspect the hose for cracks or weak spots. If found, replace the hose immediately to avoid coolant loss and potential engine damage.
- Q: Can I use this hose in extreme weather conditions? A: Yes, the Gates 21878 is designed to perform well in extreme weather conditions, thanks to its heat and ozone-resistant properties.