FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, we offer free standard shipping on all orders within the United States.
When will I receive my item?
Domestic orders typically arrive within 3-5 business days. Delivery times are estimated and may vary depending on your location, weather conditions, or other unforeseen factors.
Can I change or return my item?
We hope you love your purchase, but if you need to make a change or return your item, we’ve got you covered! You can initiate a return or exchange within 30 days of receiving your order. Please ensure the product is in its original condition and packaging. For more information on our return policy, please visit our Returns & Exchanges page.
Frequently Asked Questions
- Q: What are the dimensions of the Heise SWC Harness? A: The dimensions are twelve inches in length, four inches in width, and half an inch in height. This compact size makes it easy to install in various Nissan models.
- Q: What materials is the Heise SWC Harness made of? A: The harness is made from acrylonitrile butadiene styrene, a durable plastic known for its strength and resistance to impact. This material ensures longevity in automotive applications.
- Q: What is the model number for this harness? A: The model number is AXBUCS-NI326V. This identifier helps ensure compatibility with specific Nissan vehicles.
- Q: How do I install the Heise SWC Harness? A: To install the harness, connect it to the factory backup camera and the aftermarket radio following the included instructions. Ensure all connections are secure for proper functionality.
- Q: Is the Heise SWC Harness compatible with my Nissan? A: Yes, it is compatible with select Nissan models from 2009 to 2020. Specific vehicles include Altima, Rogue, and Titan among others.
- Q: Do I need any additional parts for installation? A: Yes, the harness includes the AXCSD-6V twelve-volt to six-volt converter for proper operation. This converter is essential for compatibility with the backup camera.
- Q: How do I keep the Heise SWC Harness in good condition? A: To maintain the harness, avoid exposing it to extreme temperatures and keep it dry. Regularly check connections for any signs of wear or damage.
- Q: Is the Heise SWC Harness safe to use? A: Yes, the harness is designed to safely retain the factory backup camera functionality when installing an aftermarket radio. It meets automotive safety standards.
- Q: What warranty does the Heise SWC Harness come with? A: The product typically comes with a manufacturer's warranty, covering defects in materials and workmanship. Check with the retailer for specific warranty details.
- Q: What should I do if my Heise SWC Harness arrives damaged? A: If the harness arrives damaged, contact the retailer immediately to initiate a return or exchange process. Most retailers have policies for damaged goods.
- Q: Can I use the Heise SWC Harness with aftermarket radios? A: Yes, the harness is specifically designed to work with aftermarket radios while retaining the factory backup camera functionality. It's a great solution for upgrades.
- Q: What if the harness doesn't fit my Nissan model? A: If the harness is incompatible, consult the product specifications or reach out to customer support for assistance. They can help you find the correct model.
- Q: Does the Heise SWC Harness affect my vehicle's warranty? A: Using the harness should not void your vehicle's warranty, as it is designed to work with factory components. However, always check with your dealer.
- Q: Is professional installation recommended for the Heise SWC Harness? A: Yes, professional installation is recommended to ensure all connections are made correctly and safely. This can prevent potential issues down the line.
- Q: What vehicles are compatible with the Heise SWC Harness? A: The harness works with various Nissan models, including Altima, Rogue, and Versa, among others. A full list can be found in the product specifications.