FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, we offer free standard shipping on all orders within the United States.
When will I receive my item?
Domestic orders typically arrive within 3-5 business days. Delivery times are estimated and may vary depending on your location, weather conditions, or other unforeseen factors.
Can I change or return my item?
We hope you love your purchase, but if you need to make a change or return your item, we’ve got you covered! You can initiate a return or exchange within 30 days of receiving your order. Please ensure the product is in its original condition and packaging. For more information on our return policy, please visit our Returns & Exchanges page.
Frequently Asked Questions
- Q: What is the model number of the MOTOKU Climate AC Heater Control Knob? A: The model number is eight four seven nine three zero eight five. This specific number helps identify the product for compatibility and replacement purposes.
- Q: Which vehicles is this AC heater control knob compatible with? A: It is compatible with Chevy Express 1500 from two thousand eight to two thousand fourteen and Express 2500/3500 from two thousand eight to two thousand twenty. It's also suitable for GMC Savana 1500 from two thousand eight to two thousand fourteen, and Savana 2500/3500 from two thousand eight to two thousand twenty.
- Q: What category does this product belong to? A: This product falls under the category of Air Conditioning & Heater Control. It is specifically designed for vehicle climate control systems.
- Q: How do I install the MOTOKU Climate AC Heater Control Knob? A: Installation involves removing the old knob and replacing it with the new one. Ensure to align it correctly with the control panel for proper functionality.
- Q: Is this control knob easy to install for a beginner? A: Yes, this control knob is designed for easy installation. Most users can replace it without professional help, following basic instructions.
- Q: Can I use this knob if my vehicle is not listed in the compatibility section? A: No, this knob is only compatible with specific Chevy and GMC models. Using it on incompatible vehicles may cause functionality issues.
- Q: What materials is the MOTOKU Climate AC Heater Control Knob made of? A: The specific materials are not listed, but it is designed to withstand vehicle conditions. It is built for durability and long-lasting use.
- Q: How should I clean the AC heater control knob? A: To clean it, use a soft, damp cloth with mild soap. Avoid harsh chemicals that could damage the surface.
- Q: Is the MOTOKU control knob safe for my vehicle's electrical system? A: Yes, it is designed to be safe for your vehicle's electrical system. It complies with automotive standards for safety and performance.
- Q: How should I store the knob if not in use? A: Store the knob in a cool, dry place away from direct sunlight. This helps to maintain its quality until needed.
- Q: What if the control knob arrives damaged? A: If the knob arrives damaged, you should contact customer support for a return or exchange. Most retailers offer a warranty for such issues.
- Q: Can I return the knob if it doesn't fit my vehicle? A: Yes, most sellers allow returns if the product is unused and in its original packaging. Always check the return policy before purchasing.
- Q: Is there a warranty for the MOTOKU Climate AC Heater Control Knob? A: Yes, there is typically a warranty provided by the manufacturer. This covers defects in materials and workmanship.
- Q: What should I do if the knob doesn't work after installation? A: If the knob doesn't work, check the installation for alignment. If issues persist, consult a professional or contact customer support.
- Q: Are there any special precautions I need to take when using this knob? A: No special precautions are necessary, but avoid excessive force when operating the knob to ensure its longevity.