FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, we offer free standard shipping on all orders within the United States.
When will I receive my item?
Domestic orders typically arrive within 3-5 business days. Delivery times are estimated and may vary depending on your location, weather conditions, or other unforeseen factors.
Can I change or return my item?
We hope you love your purchase, but if you need to make a change or return your item, we’ve got you covered! You can initiate a return or exchange within 30 days of receiving your order. Please ensure the product is in its original condition and packaging. For more information on our return policy, please visit our Returns & Exchanges page.
Frequently Asked Questions
- Q: What material is the Polisport Chain Guide made of? A: The Polisport Chain Guide is made of injection molded polyurethane. This material is known for its durability and toughness compared to stock sliders.
- Q: What are the dimensions of the Polisport Chain Guide? A: The Polisport Chain Guide measures twelve inches in length, five inches in width, and two inches in height. These dimensions ensure a proper fit for your motorcycle.
- Q: Is the Polisport Chain Guide a stock replacement? A: Yes, the Polisport Chain Guide serves as a stock replacement. It is designed to fit specific models, providing a reliable and effective solution.
- Q: How do I install the Polisport Chain Guide? A: To install the Polisport Chain Guide, simply remove the old chain guide and replace it with the new one, following the included fitment guide. Ensure all screws are tightened to secure it properly.
- Q: Is the Polisport Chain Guide suitable for my KTM 250 XC-W model? A: Yes, the Polisport Chain Guide is designed for the KTM 250 XC-W models from two thousand eight to two thousand eighteen. Refer to the fitment guide image for additional models.
- Q: Can I use this chain guide on other motorcycle brands? A: Yes, but you should check the fitment guide for compatibility with other motorcycle brands. This guide provides details on additional models it can fit.
- Q: How should I care for the Polisport Chain Guide? A: To care for the Polisport Chain Guide, regularly inspect it for wear and clean it with mild soap and water. Avoid harsh chemicals that can degrade the polyurethane material.
- Q: Is the Polisport Chain Guide safe to use? A: Yes, the Polisport Chain Guide is safe to use when installed correctly. It is manufactured from durable materials to withstand the rigors of off-road riding.
- Q: How do I store the Polisport Chain Guide? A: Store the Polisport Chain Guide in a cool, dry place away from direct sunlight. This will help maintain its integrity and prolong its lifespan.
- Q: What is the warranty on the Polisport Chain Guide? A: Warranty details may vary, but Polisport typically offers a warranty against defects in materials and workmanship. Check the packaging or retailer for specific warranty information.
- Q: What should I do if the Polisport Chain Guide arrives damaged? A: If the Polisport Chain Guide arrives damaged, contact the retailer immediately for assistance with returns or exchanges. Keep all original packaging for the return process.
- Q: Is the Polisport Chain Guide suitable for beginners? A: Yes, the Polisport Chain Guide is suitable for beginners. Its straightforward installation process makes it accessible for those new to motorcycle maintenance.
- Q: How does the Polisport Chain Guide compare to stock options? A: The Polisport Chain Guide is tougher than stock sliders, providing enhanced durability and performance. This makes it a better choice for serious riders.
- Q: What makes the Polisport Chain Guide a good investment? A: The Polisport Chain Guide is a good investment due to its durable polyurethane construction and its ability to serve as a reliable stock replacement for multiple models.
- Q: Can I return the Polisport Chain Guide if it doesn't fit? A: Yes, most retailers have return policies that allow you to return items if they do not fit. Be sure to check the specific return policy before purchasing.