FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, we offer free standard shipping on all orders within the United States.
When will I receive my item?
Domestic orders typically arrive within 3-5 business days. Delivery times are estimated and may vary depending on your location, weather conditions, or other unforeseen factors.
Can I change or return my item?
We hope you love your purchase, but if you need to make a change or return your item, we’ve got you covered! You can initiate a return or exchange within 30 days of receiving your order. Please ensure the product is in its original condition and packaging. For more information on our return policy, please visit our Returns & Exchanges page.
Frequently Asked Questions
- Q: What material is the Race Face Charge Knee Pad made of? A: The knee pad is made of synthetic mesh and foam. These materials provide durability and breathability for optimal comfort during rides.
- Q: What are the dimensions of the Race Face Charge Knee Pad? A: The knee pad measures approximately nine point eleven inches in length, five point fifteen inches in width, and two point zero three inches in height. This size ensures a snug fit for maximum protection.
- Q: Does the knee pad have a warranty? A: Yes, the Race Face Charge Knee Pad comes with a one-year manufacturer warranty. This warranty covers defects in materials and workmanship.
- Q: How do I properly wear the Race Face Charge Knee Pad? A: To wear the knee pad, slide it over your knee and ensure the elastic closure is securely in place. The silicone gripper helps keep it from slipping during use.
- Q: Is the knee pad suitable for mountain biking? A: Yes, the Race Face Charge Knee Pad is designed for mountain biking and other off-road activities. Its lightweight design and protective foam make it ideal for rugged terrains.
- Q: What size should I choose for the Race Face Charge Knee Pad? A: This knee pad is available in size large. It's essential to check the size chart for accurate fitting based on your measurements.
- Q: How do I clean the Race Face Charge Knee Pad? A: To clean the knee pad, hand wash it with mild soap and water, then air dry it. Avoid using bleach or harsh detergents to maintain its integrity.
- Q: Can I machine wash the Race Face Charge Knee Pad? A: No, it is not recommended to machine wash the knee pad. Hand washing preserves the materials and extends its lifespan.
- Q: Is the Race Face Charge Knee Pad suitable for all riders? A: Yes, this knee pad is suitable for both beginners and experienced riders. Its lightweight design offers protection without hindering movement.
- Q: How does the Race Face Charge Knee Pad compare to other knee pads? A: Compared to other knee pads, the Race Face Charge offers a combination of lightweight comfort and non-impact rated foam protection, making it an excellent choice for casual riders.
- Q: What should I do if the knee pad arrives damaged? A: If the knee pad arrives damaged, contact the seller or manufacturer immediately for assistance. They typically provide a return or exchange process.
- Q: Does the knee pad provide full knee coverage? A: Yes, the Race Face Charge Knee Pad provides full coverage of the knee area to protect against scrapes and impacts. Its design ensures maximum protection during rides.
- Q: Is the knee pad breathable? A: Yes, the synthetic mesh material used in the knee pad is breathable, allowing for ventilation and reducing heat build-up during activity.
- Q: Can I use this knee pad for other sports? A: Yes, while designed for biking, the Race Face Charge Knee Pad can also be used for other sports that require knee protection, such as skateboarding or skiing.
- Q: What colors are available for the Race Face Charge Knee Pad? A: The Race Face Charge Knee Pad is available in black. This color is versatile and matches well with various riding gear.
- Q: How does the silicone gripper work? A: The silicone gripper within the closure helps to keep the knee pad securely in place during rides. It prevents slipping and ensures that the pad remains positioned correctly.