FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, we offer free standard shipping on all orders within the United States.
When will I receive my item?
Domestic orders typically arrive within 3-5 business days. Delivery times are estimated and may vary depending on your location, weather conditions, or other unforeseen factors.
Can I change or return my item?
We hope you love your purchase, but if you need to make a change or return your item, we’ve got you covered! You can initiate a return or exchange within 30 days of receiving your order. Please ensure the product is in its original condition and packaging. For more information on our return policy, please visit our Returns & Exchanges page.
Frequently Asked Questions
- Q: What is the maximum load capacity of the Reese Steadi-Flex Trunnion Weight-Distributing Hitch Kit? A: The maximum load capacity is twelve thousand pounds gross trailer weight and one thousand two hundred pounds tongue weight. This ensures optimal performance when towing heavy trailers.
- Q: What material is the Reese Steadi-Flex hitch made from? A: The hitch is made from alloy steel, which provides strength and durability for heavy-duty towing. Alloy steel is known for its resistance to wear and deformation.
- Q: What are the dimensions of the Reese Steadi-Flex hitch? A: The dimensions of the hitch are not specified, but it fits trailers with a bottom mount coupler and a frame height between four inches and seven inches. This range ensures compatibility with various trailer types.
- Q: How do I install the Reese Steadi-Flex Weight-Distributing Hitch? A: Installation involves attaching the hitch to your vehicle's receiver and connecting the weight-distributing bars to the trailer. Detailed instructions are included in the manual for easy setup.
- Q: Is the Reese Steadi-Flex hitch suitable for my trailer? A: Yes, it is suitable for trailers with a bottom mount coupler and a frame height of four to seven inches. This makes it versatile for many standard trailers.
- Q: Does the Reese Steadi-Flex hitch include sway control? A: Yes, it features integrated friction sway control. This system uses automotive friction material to reduce sway while towing, enhancing safety and stability.
- Q: How do I maintain the Reese Steadi-Flex hitch? A: To maintain the hitch, regularly inspect it for wear and tear, and clean it after use to prevent rust. Lubricate moving parts as needed to ensure smooth operation.
- Q: Is there a warranty for the Reese Steadi-Flex hitch? A: Yes, it comes with a limited lifetime warranty. This warranty provides peace of mind regarding the quality and durability of the product.
- Q: Can I use the Reese Steadi-Flex hitch for heavy-duty towing? A: Yes, it is designed for heavy-duty towing with a maximum capacity of twelve thousand pounds. This makes it ideal for larger trailers and loads.
- Q: What is the best way to store the Reese Steadi-Flex hitch? A: Store the hitch in a dry place, preferably indoors, to protect it from the elements. Ensure it is clean and free from debris before storage.
- Q: What types of trailers can use the Reese Steadi-Flex hitch? A: This hitch is compatible with trailers that have a bottom mount coupler and frame heights between four inches and seven inches. This covers a wide range of trailers.
- Q: What if my Reese Steadi-Flex hitch arrives damaged? A: If the hitch arrives damaged, contact customer support immediately to discuss return options or replacements. Make sure to keep the original packaging for the return process.
- Q: How does the Reese Steadi-Flex hitch improve towing safety? A: It improves towing safety by offering both weight distribution and sway control. This combination helps maintain vehicle stability and control while towing.
- Q: Can I use the Reese Steadi-Flex hitch with a gooseneck trailer? A: No, this hitch is not designed for gooseneck trailers but is suited for standard trailers with a bottom mount coupler. Ensure compatibility before use.
- Q: What is the recommended maintenance frequency for the Reese Steadi-Flex hitch? A: It is recommended to inspect the hitch at least once a season or before long trips. Regular checks help ensure optimal performance and safety.