FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, we offer free standard shipping on all orders within the United States.
When will I receive my item?
Domestic orders typically arrive within 3-5 business days. Delivery times are estimated and may vary depending on your location, weather conditions, or other unforeseen factors.
Can I change or return my item?
We hope you love your purchase, but if you need to make a change or return your item, we’ve got you covered! You can initiate a return or exchange within 30 days of receiving your order. Please ensure the product is in its original condition and packaging. For more information on our return policy, please visit our Returns & Exchanges page.
Frequently Asked Questions
- Q: What material are ROBERTS Pro Comfort Knee Pads made of? A: ROBERTS Pro Comfort Knee Pads are made from premium-grade neoprene and cotton. This combination ensures comfort, durability, and protection during flooring installation.
- Q: What are the dimensions of the ROBERTS Knee Pads? A: The ROBERTS Knee Pads measure fourteen point zero two inches in length, eight point two seven inches in width, and three point two seven inches in height. These dimensions provide ample coverage and support.
- Q: What is the model number for the knee pads? A: The model number for the ROBERTS Knee Pads is seven nine zero three four. This number is essential for identifying the specific product.
- Q: How do I wear the ROBERTS Knee Pads? A: To wear the ROBERTS Knee Pads, place them over your knees and adjust the wide straps for a snug fit. Ensure the padded straps are properly positioned for comfort during use.
- Q: Are these knee pads suitable for all users? A: Yes, the ROBERTS Knee Pads are designed as one-size-fits-most. They provide versatility for various users during flooring projects.
- Q: Can I use these knee pads for other activities? A: Yes, these knee pads can be used for various activities that require kneeling, such as gardening or home repairs. They offer protection and cushioning for extended kneeling.
- Q: How do I clean the ROBERTS Knee Pads? A: To clean the ROBERTS Knee Pads, wipe them with a damp cloth and mild soap. Avoid machine washing or drying to maintain the integrity of the materials.
- Q: Do these knee pads have any special care instructions? A: Yes, it is recommended to store the knee pads in a cool, dry place away from direct sunlight. This helps preserve the neoprene material and prolongs their lifespan.
- Q: Are ROBERTS Knee Pads safe for extended use? A: Yes, the ROBERTS Knee Pads are designed for comfort and support during extended use. The heavy-duty foam padding conforms to the knees, providing stability and reducing fatigue.
- Q: How do these knee pads compare to others on the market? A: ROBERTS Knee Pads feature premium-grade neoprene and an extra-wide padded strap, which may offer better comfort and protection than standard knee pads. They are ideal for both commercial and residential projects.
- Q: What if the knee pads do not fit properly? A: If the ROBERTS Knee Pads do not fit properly, check the strap adjustments for a better fit. If issues persist, consider contacting the manufacturer for assistance or to inquire about returns.
- Q: Can I return the ROBERTS Knee Pads if I'm not satisfied? A: Yes, you can return the ROBERTS Knee Pads if you are not satisfied. Check the retailer's return policy for specific terms and conditions regarding returns.
- Q: Do these knee pads provide support for heavy-duty tasks? A: Yes, the ROBERTS Knee Pads are designed to provide support and cushioning during heavy-duty tasks, making them suitable for extensive flooring installation projects.
- Q: What is the warranty on the ROBERTS Knee Pads? A: The warranty details for the ROBERTS Knee Pads may vary by retailer. It is advisable to check with the specific seller for information on warranty coverage.
- Q: Are these knee pads adjustable for different leg sizes? A: Yes, the ROBERTS Knee Pads feature adjustable straps that accommodate various leg sizes. This ensures a secure fit for different users.
- Q: What benefits do the wide straps provide? A: The wide straps on the ROBERTS Knee Pads provide reduced pinching and increased comfort, especially during prolonged kneeling or knee kicking activities.