FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, we offer free standard shipping on all orders within the United States.
When will I receive my item?
Domestic orders typically arrive within 3-5 business days. Delivery times are estimated and may vary depending on your location, weather conditions, or other unforeseen factors.
Can I change or return my item?
We hope you love your purchase, but if you need to make a change or return your item, we’ve got you covered! You can initiate a return or exchange within 30 days of receiving your order. Please ensure the product is in its original condition and packaging. For more information on our return policy, please visit our Returns & Exchanges page.
Frequently Asked Questions
- Q: What material is the TeraFlex JK Front Upper Shock Extension Kit made of? A: The extension kit is made of steel. This durable material ensures strength and longevity for off-road applications.
- Q: What are the dimensions of the TeraFlex shock extension kit? A: The kit measures seven point zero one inches in length, three inches in width, and two point zero one inches in height. These dimensions ensure a proper fit for your Jeep.
- Q: What is the weight of the TeraFlex shock extension kit? A: The package weight is two pounds. This lightweight design makes installation and handling more manageable.
- Q: How do I install the TeraFlex shock extension kit? A: Installation is simple and can be done with basic tools. The kit is designed for vehicle-specific fitment, making it straightforward for DIY enthusiasts.
- Q: Is the TeraFlex shock extension kit compatible with stock shocks? A: Yes, it works exclusively with stock shocks. This compatibility allows users to maintain their factory suspension setup.
- Q: Can I use this kit with a suspension lift over two point five inches? A: No, this kit is designed for use with a suspension lift of two point five inches or less. Exceeding this limit may affect performance.
- Q: What safety measures should I take when installing the shock extension kit? A: Ensure that your vehicle is securely lifted and supported before installation. Always wear protective gear to avoid injuries during the process.
- Q: How should I store the TeraFlex shock extension kit when not in use? A: Store the kit in a cool, dry place, away from direct sunlight. Keeping it in a protective container will help prevent any damage.
- Q: What tools do I need for installing the TeraFlex shock extension kit? A: Basic hand tools such as wrenches and sockets are typically required. A torque wrench is also recommended for proper installation.
- Q: Can this extension kit improve ride quality? A: Yes, it can improve ride quality by allowing for better shock positioning. This helps in maintaining optimal suspension travel.
- Q: Will this kit affect my vehicle's warranty? A: It may impact your warranty depending on your dealership policies. It's advisable to check with your dealer for specific warranty concerns.
- Q: What if I receive a damaged TeraFlex shock extension kit? A: If the kit arrives damaged, contact customer support immediately for assistance with a return or replacement. Keep all packaging for the return process.
- Q: Is there a warranty on the TeraFlex shock extension kit? A: Yes, the kit typically comes with a manufacturer's warranty. Please check the product details or contact the manufacturer for specific warranty information.
- Q: How does the TeraFlex shock extension kit compare to other brands? A: The TeraFlex kit is known for its durability and vehicle-specific design. It's preferred by many off-road enthusiasts for its reliability.
- Q: Is this shock extension kit suitable for beginners? A: Yes, the installation is straightforward enough for beginners. However, having some mechanical knowledge can be beneficial.
- Q: Can I use this kit for heavy off-roading? A: While the kit is designed for durability, heavy off-roading conditions may require upgraded shocks for optimal performance. Consider your vehicle's requirements.