Touchupdirect 799/9799 Diamond White Tricoat Compatible With Mercedes-Benz Exact Match Touch Up Paint Combo - Platinum Kit

Frequently Asked Questions

• Q: What is the color of the TouchUpDirect touch up paint? A: The color of the TouchUpDirect touch up paint is Diamond White Tricoat. This shade is specifically formulated to match the factory color of compatible Mercedes-Benz vehicles.
• Q: What is included in the Combo Platinum Kit? A: The Combo Platinum Kit includes automotive primer, colorcoat, clearcoat touch-up applicator, wax and grease remover wipe, assorted sandpaper, and polishing compound. Each kit covers at least ten square inches for effective repairs.
• Q: What is the item size of the TouchUpDirect paint combo? A: The item size of the TouchUpDirect paint combo is classified as a Combo Platinum Kit. This designation indicates it contains multiple components for comprehensive touch-up repairs.
• Q: Is the TouchUpDirect paint eco-friendly? A: Yes, the TouchUpDirect paint is eco-friendly. It uses low-VOC formulas to minimize health risks and improve air quality during application.
• Q: How do I use the TouchUpDirect touch up paint? A: To use the TouchUpDirect touch up paint, clean the area, shake the applicator, and apply the paint to the affected area. The brush-in-cap design allows for easy coverage of both small scratches and larger imperfections.
• Q: Can I fix larger paint imperfections with this product? A: Yes, this product is suitable for larger paint imperfections. The Combo applicator is designed to cover wider areas effectively while also addressing small scratches.
• Q: Is this touch up paint kit suitable for DIY enthusiasts? A: Yes, the touch up paint kit is ideal for DIY enthusiasts. The user-friendly applicators make it easy to perform effective paint repairs without professional assistance.
• Q: How do I ensure color accuracy with the TouchUpDirect paint? A: To ensure color accuracy, use the included test card before starting your paint repair. TouchUpDirect guarantees a color match with your vehicle's factory shade.
• Q: How do I store the TouchUpDirect paint products? A: Store the TouchUpDirect paint products in a cool, dry place, away from direct sunlight. Ensure the caps are tightly sealed to maintain the quality and effectiveness of the paint.
• Q: What if I have concerns about color variations? A: If you have concerns about color variations, TouchUpDirect provides assistance and can help address any issues before you begin your paint repair.
• Q: Is the TouchUpDirect paint safe for use on all vehicles? A: Yes, the TouchUpDirect paint is safe for use on compatible vehicles, including cars, trucks, and motorcycles. It is specifically formulated to match the factory color of Mercedes-Benz vehicles.
• Q: How long does the touch up paint last once applied? A: The durability of the touch up paint can vary based on factors such as environmental exposure and care. However, it is designed for long-lasting performance under normal conditions.
• Q: What should I do if the paint arrives damaged? A: If the paint arrives damaged, contact TouchUpDirect customer support for assistance with returns or replacements. They are committed to ensuring customer satisfaction.
• Q: Does this kit include any safety materials? A: Yes, the kit includes a wax and grease remover wipe, which helps ensure the surface is clean before applying the paint. This step enhances adhesion and overall results.
• Q: Can I use this product on non-Mercedes vehicles? A: While the TouchUpDirect paint is specifically designed for Mercedes-Benz vehicles, it can be used on other compatible vehicles if the color matches. Always check compatibility first.
• Q: What is the warranty policy for TouchUpDirect products? A: TouchUpDirect offers a satisfaction guarantee, ensuring customers are happy with their products. For specific warranty details, refer to the product documentation or customer support.