FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, we offer free standard shipping on all orders within the United States.
When will I receive my item?
Domestic orders typically arrive within 3-5 business days. Delivery times are estimated and may vary depending on your location, weather conditions, or other unforeseen factors.
Can I change or return my item?
We hope you love your purchase, but if you need to make a change or return your item, we’ve got you covered! You can initiate a return or exchange within 30 days of receiving your order. Please ensure the product is in its original condition and packaging. For more information on our return policy, please visit our Returns & Exchanges page.
Frequently Asked Questions
- Q: What is the mounting size compatibility for the Velo 2 Universal Mount? A: The Velo 2 Universal Mount is compatible with handlebars ranging from twenty-two to thirty-six millimeters in diameter. This ensures a secure fit for most bicycle handlebars.
- Q: What materials are used in the Velo 2 Universal Mount? A: The Velo 2 Universal Mount is constructed with durable silicone rubber. This material ensures flexibility and resilience during use.
- Q: What are the dimensions of the Velo 2 Universal Mount? A: The Velo 2 Universal Mount does not have specified dimensions. However, it is designed to fit various handlebar sizes effectively.
- Q: How do I install the Velo 2 Universal Mount? A: To install the Velo 2 Universal Mount, simply wrap the silicone rubber around your handlebar and secure it in place. Ensure it is tightly fitted to prevent movement.
- Q: Is the Velo 2 Universal Mount adjustable for different bar sizes? A: Yes, the Velo 2 Universal Mount comes with two types of silicone rubber to accommodate different bar sizes. This feature allows for a customizable fit.
- Q: Can I use the Velo 2 Universal Mount on any bike? A: Yes, the Velo 2 Universal Mount is designed to be compatible with most bicycles that have handlebars measuring between twenty-two to thirty-six millimeters.
- Q: How should I clean the Velo 2 Universal Mount? A: To clean the Velo 2 Universal Mount, simply wipe it with a damp cloth. Avoid using harsh chemicals to preserve the material quality.
- Q: Is the Velo 2 Universal Mount weatherproof? A: The Velo 2 Universal Mount is designed to withstand various weather conditions. However, prolonged exposure to extreme elements may affect its longevity.
- Q: Do I need any tools for the installation of the Velo 2 Universal Mount? A: No, you do not need any tools to install the Velo 2 Universal Mount. The silicone rubber design allows for easy manual installation.
- Q: What should I do if the Velo 2 Universal Mount arrives damaged? A: If the Velo 2 Universal Mount arrives damaged, you should contact the seller or manufacturer immediately for a replacement or return. Ensure you have your order details available.
- Q: Is there a warranty for the Velo 2 Universal Mount? A: Yes, the Velo 2 Universal Mount typically comes with a manufacturer's warranty. Check the packaging or product details for specific warranty information.
- Q: How can I ensure the Velo 2 Universal Mount stays secure during use? A: To keep the Velo 2 Universal Mount secure, make sure it is tightly fitted when installed. Regularly check the fit to ensure it remains secure.
- Q: Can I use the Velo 2 Universal Mount for other devices? A: The Velo 2 Universal Mount is primarily designed for the Beeline VELO 2. Using it for other devices may not provide the same level of support or stability.
- Q: Is the Velo 2 Universal Mount easy to remove? A: Yes, the Velo 2 Universal Mount can be easily removed by loosening the silicone rubber from the handlebar. This allows for quick adjustments or transfers between bikes.
- Q: What color options are available for the Velo 2 Universal Mount? A: The Velo 2 Universal Mount is available in black. This color is designed to blend seamlessly with most bicycle aesthetics.