FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, we offer free standard shipping on all orders within the United States.
When will I receive my item?
Domestic orders typically arrive within 3-5 business days. Delivery times are estimated and may vary depending on your location, weather conditions, or other unforeseen factors.
Can I change or return my item?
We hope you love your purchase, but if you need to make a change or return your item, we’ve got you covered! You can initiate a return or exchange within 30 days of receiving your order. Please ensure the product is in its original condition and packaging. For more information on our return policy, please visit our Returns & Exchanges page.
Frequently Asked Questions
- Q: What is the model number of this strut assembly? A: The model number is four-one-one-six-one-two-five-two-zero-two-zero-zero-one. This identifier helps ensure you get the correct part for your vehicle.
- Q: What are the dimensions of the strut assembly? A: The dimensions are twenty-four point zero two inches in length, fourteen point one seven inches in width, and fourteen point one seven inches in height. These measurements ensure a proper fit for your vehicle.
- Q: What is included in the complete strut assembly kit? A: The kit includes two front preassembled suspension strut assemblies and two rear twin tube gas charged shock absorbers. All necessary components for installation are provided.
- Q: Is this strut assembly compatible with other models? A: No, this strut assembly is specifically designed for the two thousand to two thousand five Ford Focus. It excludes the SVT model and is vehicle specific.
- Q: How do I install the strut assembly? A: Installation involves removing the old struts and replacing them with the new preassembled units. The kit includes all necessary parts for a hassle-free installation.
- Q: Will this restore my vehicle's factory ride height? A: Yes, this strut assembly is engineered to restore your vehicle's factory ride height. It provides a stable and comfortable ride once installed.
- Q: How do I maintain the strut assembly? A: Regularly inspect the struts for any signs of wear or leaks. Keep the struts clean and address any issues promptly to ensure longevity.
- Q: Is this strut assembly safe for my vehicle? A: Yes, this strut assembly is designed with safety in mind and meets industry standards for performance and reliability. It ensures a stable ride.
- Q: What is the warranty on the strut assembly? A: The warranty details may vary based on the retailer, but Unity Automotive typically offers a warranty against manufacturing defects. Check with your seller for specifics.
- Q: Can I use these struts if my vehicle is modified? A: It depends on the extent of modifications. For best results, consult a professional to ensure compatibility with any aftermarket modifications.
- Q: What tools do I need for installation? A: You'll need basic hand tools, including wrenches, a socket set, and possibly spring compressors. Ensure you have all tools ready before starting the installation.
- Q: What if I receive a damaged strut assembly? A: If you receive a damaged strut assembly, contact the retailer immediately to initiate a return or exchange. Document the damage with photos for reference.
- Q: How can I determine if I need new struts? A: If you notice excessive bouncing, uneven tire wear, or a decrease in ride comfort, it may be time to replace your struts. Regular inspections can help catch issues early.
- Q: Is this strut assembly easy to install for beginners? A: Yes, the preassembled design makes it easier for beginners, but some mechanical knowledge is beneficial. Consider seeking assistance if you're unsure.
- Q: Does this kit include instructions for installation? A: Yes, the kit typically includes installation instructions, which guide you step-by-step through the process to ensure correct installation.
- Q: Is there a recommended weight limit for this strut assembly? A: The strut assembly is designed to handle standard loads for the Ford Focus but may not be suitable for heavily loaded or modified vehicles. Consult a professional for specific recommendations.