FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, we offer free standard shipping on all orders within the United States.
When will I receive my item?
Domestic orders typically arrive within 3-5 business days. Delivery times are estimated and may vary depending on your location, weather conditions, or other unforeseen factors.
Can I change or return my item?
We hope you love your purchase, but if you need to make a change or return your item, we’ve got you covered! You can initiate a return or exchange within 30 days of receiving your order. Please ensure the product is in its original condition and packaging. For more information on our return policy, please visit our Returns & Exchanges page.
Frequently Asked Questions
- Q: What is the size of the Unity Complete Strut Assembly Kit? A: The kit measures twenty-eight point zero five inches in length, eighteen point seven inches in width, and eighteen point seven inches in height. This size ensures a perfect fit for your vehicle.
- Q: What components are included in the strut assembly kit? A: The kit includes two front and two rear complete strut assemblies, all preassembled and ready for installation. Each assembly comes with essential components like top mounts, bearing plates, bumpers, insulators, and coil springs.
- Q: What is the model number for this strut assembly kit? A: The model number is four dash one one seven two one dash one five nine zero three dash zero zero one. This identifier helps ensure you're purchasing the correct product for your vehicle.
- Q: How do I install the Unity Complete Strut Assembly? A: You can install the strut assembly by following the included installation instructions for your specific vehicle model. The preassembled design allows for a hassle-free installation without the need for specialty tools.
- Q: Is this strut assembly compatible with my Lexus RX330? A: Yes, this strut assembly kit is compatible with the two thousand four to two thousand six Lexus RX330 models. It also fits the two thousand seven Lexus RX350, but excludes front-wheel-drive models.
- Q: Are there any special tools required for installation? A: No, you do not need any special tools for the installation of this strut assembly kit. It is designed for a simple and straightforward installation.
- Q: How do I maintain the Unity Complete Strut Assemblies? A: To maintain the strut assemblies, regularly inspect them for wear and tear and ensure that all components are securely attached. Clean any dirt or debris to prolong their lifespan.
- Q: What should I do if I receive a damaged strut assembly kit? A: If you receive a damaged kit, contact customer support immediately for assistance with returns or replacements. It's important to report any issues as soon as possible.
- Q: Is the strut assembly kit safe to use? A: Yes, the kit is engineered for a superior fit and designed to restore your vehicle's factory ride height, ensuring a stable and comfortable ride. Always follow installation guidelines for safety.
- Q: How do I know if the strut assembly is right for my car? A: Check the compatibility details provided for your specific vehicle model. This kit is specifically designed for the Lexus RX330 and RX350, ensuring a proper fit.
- Q: Can I use these struts on a front-wheel drive model? A: No, this strut assembly kit excludes front-wheel-drive models. Ensure your vehicle is compatible before purchasing.
- Q: What is the warranty on the Unity strut assembly kit? A: The warranty details can vary, so please check with the manufacturer for specific warranty information regarding this strut assembly kit.
- Q: How does the preassembled feature benefit me? A: The preassembled feature means you receive complete strut assemblies that are ready to install, saving you time and effort during installation. It eliminates the hassle of assembling parts yourself.
- Q: Will this kit help improve my vehicle's ride quality? A: Yes, this kit is designed to restore your vehicle's factory ride height and improve overall ride quality, providing a stable and comfortable driving experience.
- Q: Are there any specific installation instructions for my Lexus model? A: Yes, there are specific installation instructions provided with the kit. Refer to the manual for detailed steps tailored to your Lexus model for the best results.