FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, we offer free standard shipping on all orders within the United States.
When will I receive my item?
Domestic orders typically arrive within 3-5 business days. Delivery times are estimated and may vary depending on your location, weather conditions, or other unforeseen factors.
Can I change or return my item?
We hope you love your purchase, but if you need to make a change or return your item, we’ve got you covered! You can initiate a return or exchange within 30 days of receiving your order. Please ensure the product is in its original condition and packaging. For more information on our return policy, please visit our Returns & Exchanges page.
Frequently Asked Questions
- Q: What is the model number of this shock kit? A: The model number is two dash two five five zero four zero dash zero zero one. This identifier helps ensure you are purchasing the correct parts for your vehicle.
- Q: What vehicles is this shock kit compatible with? A: This shock kit is compatible with the two thousand five to two thousand fourteen Nissan Armada and the two thousand four Nissan Pathfinder. It is specifically designed for these models to ensure proper fit and function.
- Q: How large are the shock absorbers in this kit? A: Each shock absorber in this kit measures sixteen inches in length, three inches in width, and six inches in height. This sizing is important for a proper fit in your vehicle's suspension system.
- Q: What features does this shock kit offer? A: This shock kit features OE style replacement shock absorbers with precision design for a direct fit. It also has a seamless working cylinder for enhanced sealing and nitrogen gas charging for superior response.
- Q: How do I install this shock kit? A: To install this shock kit, follow the included instructions for a direct replacement of your failing OE shocks. Ensure that you have the necessary tools for a safe and secure installation.
- Q: Is this shock kit suitable for vehicles with air leveling suspension? A: No, this shock kit excludes automatic rear air leveling suspension. It is designed for standard suspension systems in the specified vehicle models.
- Q: How should I maintain these shock absorbers? A: To maintain these shock absorbers, regularly inspect them for leaks and wear. Keep the surrounding area clean and free from debris to prolong their lifespan.
- Q: Are these shock absorbers safe for high-performance use? A: Yes, these shock absorbers are designed for reliable performance in everyday driving conditions. They provide consistent control and response for improved safety.
- Q: What materials are used in the construction of these shocks? A: These shocks are constructed with high-quality materials, including a seamless working cylinder for better sealing. This design minimizes leaks and enhances durability.
- Q: How do I know if my shocks need replacing? A: If you experience excessive bouncing, noise during driving, or uneven tire wear, it may be time to replace your shocks. Regular inspection is recommended for optimal performance.
- Q: What is the warranty on this shock kit? A: The shock kit typically comes with a manufacturer's warranty that covers defects in materials and workmanship. Check the specific warranty details provided with your purchase.
- Q: Can I return the shock kit if it doesn't fit? A: Yes, you can return the shock kit if it does not fit your vehicle, provided you adhere to the return policy outlined by the retailer. Keep all original packaging and documentation.
- Q: What is the lifespan of these shock absorbers? A: The lifespan of these shock absorbers can vary based on driving conditions, but they are designed for long-lasting reliability. Regular maintenance can help extend their performance.
- Q: Are the shock absorbers adjustable? A: No, these shock absorbers are not adjustable. They are designed as direct replacements, providing consistent performance without adjustments.
- Q: How do I check if my current shocks are functioning properly? A: You can check your shocks by performing a bounce test. Push down on the vehicle's front or rear and observe how it rebounds. If it bounces more than twice, your shocks may need replacement.