FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, we offer free standard shipping on all orders within the United States.
When will I receive my item?
Domestic orders typically arrive within 3-5 business days. Delivery times are estimated and may vary depending on your location, weather conditions, or other unforeseen factors.
Can I change or return my item?
We hope you love your purchase, but if you need to make a change or return your item, we’ve got you covered! You can initiate a return or exchange within 30 days of receiving your order. Please ensure the product is in its original condition and packaging. For more information on our return policy, please visit our Returns & Exchanges page.
Frequently Asked Questions
- Q: What is the model number of this shock absorber kit? A: The model number is two dash two five seven zero seven zero dash zero zero one. This is the identifier used for this specific product.
- Q: What are the dimensions of the shock absorbers? A: The dimensions are approximately twenty point five seven inches in length, five point nine eight inches in width, and two point nine nine inches in height. These measurements ensure compatibility with your vehicle.
- Q: What vehicles are compatible with this shock absorber kit? A: This kit is compatible with the two thousand nine to two thousand fifteen Volkswagen Tiguan with a two point zero liter engine. It fits both front-wheel drive and four motion models.
- Q: How do I install the rear shock absorbers? A: To install the rear shock absorbers, you should first secure the vehicle and remove the old shocks. Then, simply follow the instructions included in the kit for a direct fit installation.
- Q: Is this shock absorber kit easy to install? A: Yes, this shock absorber kit is designed for easy installation. It features OE style replacement parts that are precision engineered for a direct fit.
- Q: Do I need any special tools for installation? A: Yes, you will need basic automotive tools such as a socket set and wrenches for installation. Ensure you have the necessary tools on hand before beginning the installation.
- Q: How should I care for my shock absorbers? A: To care for your shock absorbers, regularly inspect them for leaks or damage. Ensure they are clean and free of debris to maintain optimal performance.
- Q: What is the warranty on these shock absorbers? A: The warranty details can vary, but typically, Unity Automotive offers a limited warranty on their products. Please refer to the manufacturer's guidelines for specific warranty information.
- Q: Are these shock absorbers safe to use? A: Yes, these shock absorbers are safe to use when installed properly. They are designed to meet or exceed industry standards for performance and safety.
- Q: How long do shock absorbers typically last? A: Shock absorbers usually last between fifty thousand to one hundred thousand miles, depending on driving conditions and vehicle usage. Regular maintenance can extend their life.
- Q: What makes these shock absorbers superior? A: These shock absorbers are nitrogen gas charged, providing superior response and consistent control. They also feature a piston seal that adjusts as it wears, maintaining a tight seal.
- Q: Can I use these shock absorbers for off-road driving? A: Yes, these shock absorbers can be suitable for light off-road driving, but they are primarily designed for on-road use. Consider your vehicle's specific needs for off-road conditions.
- Q: How do I know if my shock absorbers need replacement? A: Signs that your shock absorbers may need replacement include excessive bouncing, leaking fluid, or poor handling of your vehicle. If you notice these issues, consider inspecting them.
- Q: What are the key features of this shock absorber kit? A: Key features include OE style replacement design, precision fit, nitrogen gas charge for superior response, and a piston seal that maintains a tight seal throughout its lifespan.
- Q: Is this product made in the USA? A: Yes, Unity Automotive is known for manufacturing its products in the USA, ensuring high standards of quality and durability.
- Q: What is included in the shock absorber kit? A: The kit includes two rear nitrogen gas charged shock absorbers, which are designed to work flawlessly with your original equipment suspension.