FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, we offer free standard shipping on all orders within the United States.
When will I receive my item?
Domestic orders typically arrive within 3-5 business days. Delivery times are estimated and may vary depending on your location, weather conditions, or other unforeseen factors.
Can I change or return my item?
We hope you love your purchase, but if you need to make a change or return your item, we’ve got you covered! You can initiate a return or exchange within 30 days of receiving your order. Please ensure the product is in its original condition and packaging. For more information on our return policy, please visit our Returns & Exchanges page.
Frequently Asked Questions
- Q: What are the dimensions of the Unity Complete Strut Assembly Kit? A: The dimensions are twenty-four point thirty-one inches long, twelve point seventy-two inches wide, and seven point eighty-five inches high. These measurements ensure a proper fit for the specified vehicle models.
- Q: What is included in the strut assembly kit? A: The kit includes two fully assembled front strut assemblies along with necessary components like top mounts, bearing plates, bumpers, insulators, and coil springs. Each assembly is designed for straightforward installation.
- Q: What model does this strut assembly fit? A: This assembly kit fits the two thousand ten to two thousand thirteen Ford Transit Connect. It is compatible with both the driver and passenger sides.
- Q: How do I install the Unity Complete Strut Assembly? A: Installation involves removing the old strut assemblies and replacing them with the new preassembled units. No specialty tools are needed, making it a hassle-free repair process.
- Q: Is this strut assembly easy to install? A: Yes, it is designed for a trouble-free installation with all new components. This eliminates the need for additional tools and simplifies the replacement process.
- Q: Does the strut assembly restore factory ride height? A: Yes, it restores your vehicle's factory ride height. This ensures a stable and comfortable ride for improved handling.
- Q: How should I care for the strut assembly to ensure longevity? A: To maintain the strut assembly, regularly check for any signs of wear or damage and ensure all components are properly secured. Routine inspections can prolong its lifespan.
- Q: Are there any safety concerns with this product? A: No, the strut assembly is manufactured to meet industry standards for safety and reliability. It is engineered to provide a stable and safe driving experience.
- Q: How do I store the strut assembly if not in use? A: Store the strut assembly in a cool, dry place to prevent any potential damage. Avoid exposure to extreme temperatures and moisture.
- Q: How does this strut assembly compare to others on the market? A: This assembly is known for its superior fit and ease of installation compared to others. It is backed by over fifty years of experience in the aftermarket automotive industry.
- Q: Is this product suitable for beginners to install? A: Yes, it's suitable for beginners as it requires no specialty tools and comes fully assembled. Clear instructions are typically provided to assist with installation.
- Q: What if the strut assembly arrives damaged? A: If the strut assembly arrives damaged, contact the seller immediately for assistance with returns or exchanges. Most sellers have policies in place for such situations.
- Q: How long can I expect the strut assembly to last? A: With proper installation and care, the strut assembly can last several years, depending on driving conditions and vehicle usage. Regular maintenance will help extend its lifespan.
- Q: What type of driving conditions is this strut assembly designed for? A: This strut assembly is designed for regular driving conditions and provides a stable and comfortable ride, enhancing overall vehicle performance.
- Q: Can I use this strut assembly for off-road driving? A: This assembly is primarily designed for standard road use. For off-road applications, consider specialized suspension components tailored for rugged conditions.
- Q: What warranty is offered with the strut assembly? A: Warranty details vary by seller, but many offer a limited warranty that covers defects in materials and workmanship. Check with the retailer for specific terms.