FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, we offer free standard shipping on all orders within the United States.
When will I receive my item?
Domestic orders typically arrive within 3-5 business days. Delivery times are estimated and may vary depending on your location, weather conditions, or other unforeseen factors.
Can I change or return my item?
We hope you love your purchase, but if you need to make a change or return your item, we’ve got you covered! You can initiate a return or exchange within 30 days of receiving your order. Please ensure the product is in its original condition and packaging. For more information on our return policy, please visit our Returns & Exchanges page.
Frequently Asked Questions
- Q: What materials is the strut assembly made from? A: The strut assembly is made from alloy steel, ensuring durability and longevity. This material is known for its strength, making it ideal for automotive applications.
- Q: What are the dimensions of the complete strut assembly? A: The complete strut assembly measures approximately twenty-nine inches in length, ten inches in width, and ten inches in height. These dimensions are designed for optimal fit in the specified vehicle.
- Q: What is the model number of this strut assembly? A: The model number of this strut assembly is one one six nine five. This identifier helps in ensuring the correct fit for your vehicle.
- Q: How do I install the strut assembly in my vehicle? A: To install the strut assembly, first remove the old assembly and then position the new preassembled unit. Ensure all components are securely fastened, eliminating the need for specialty tools.
- Q: Is this strut assembly compatible with my Mazda CX-5? A: Yes, this strut assembly is compatible with the Mazda CX-5 models from the years two thousand thirteen to two thousand sixteen. It is specifically designed for the front driver side.
- Q: What does preassembled mean for this strut assembly? A: Preassembled means that the strut assembly comes with all necessary components already installed, such as the top mount, bearing plate, bumper, insulators, and coil spring. This design simplifies the installation process.
- Q: How should I clean the strut assembly to maintain its condition? A: To clean the strut assembly, use a damp cloth to wipe away dirt and debris. Avoid using harsh chemicals, as they may damage the components.
- Q: Are there any special storage instructions for the strut assembly? A: Store the strut assembly in a dry, cool place, away from direct sunlight. This helps prevent any potential corrosion and ensures the longevity of the components.
- Q: What if the strut assembly arrives damaged? A: If the strut assembly arrives damaged, contact customer support immediately for assistance. Most retailers offer return policies that allow you to exchange or return damaged items.
- Q: Is this strut assembly suitable for someone with basic mechanical skills? A: Yes, the strut assembly is designed for hassle-free installation, making it suitable for individuals with basic mechanical skills. The preassembled components simplify the installation process.
- Q: How does this strut assembly improve ride quality? A: This strut assembly restores your vehicle's factory ride height and provides a stable, comfortable ride. It is engineered for a superior fit, enhancing overall driving experience.
- Q: What should I check before installing the strut assembly? A: Before installation, check that the strut assembly is compatible with your vehicle's make and model. Also, inspect all components for any visible defects.
- Q: Can I use this strut assembly for a front-wheel-drive Mazda CX-5? A: No, this strut assembly is not suitable for front-wheel-drive models. It is designed specifically for other configurations.
- Q: How long can I expect this strut assembly to last? A: With proper installation and maintenance, the strut assembly can last several years, providing reliable performance. Its durable construction is intended to withstand the rigors of daily driving.
- Q: What types of driving conditions is this strut assembly designed for? A: This strut assembly is designed for everyday driving and can handle various road conditions. Its robust build helps maintain stability and comfort on the road.