FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, we offer free standard shipping on all orders within the United States.
When will I receive my item?
Domestic orders typically arrive within 3-5 business days. Delivery times are estimated and may vary depending on your location, weather conditions, or other unforeseen factors.
Can I change or return my item?
We hope you love your purchase, but if you need to make a change or return your item, we’ve got you covered! You can initiate a return or exchange within 30 days of receiving your order. Please ensure the product is in its original condition and packaging. For more information on our return policy, please visit our Returns & Exchanges page.
Frequently Asked Questions
- Q: What is the length and capacity of the ARB winch extension strap? A: The ARB winch extension strap is sixty feet long and has a capacity of nine thousand nine hundred pounds. This makes it suitable for heavy-duty vehicle recovery.
- Q: What material is the ARB winch extension strap made from? A: The strap is made from one hundred percent polyester. This material is strong, durable, and designed to withstand the rigors of off-road recovery.
- Q: What are the dimensions of the ARB winch extension strap packaging? A: The packaging dimensions are fourteen point zero two inches in length, twelve point zero one inches in width, and three inches in height. This compact size makes it easy to store.
- Q: How do I connect the ARB winch extension strap? A: To use the strap, connect one end to the anchor point and the other end to the winch cable. Ensure a recovery damper is placed over the middle of both the strap and the winch rope for safety.
- Q: Is the ARB winch extension strap suitable for all types of vehicles? A: Yes, the strap is designed for four-wheel drive vehicles and is ideal for both recreational and competition use. It ensures safe recovery in various off-road scenarios.
- Q: How should I use the ARB winch extension strap in recovery situations? A: Use the strap to extend the reach of your winch rope when the anchor point is too far away. Make sure to follow safety guidelines by using a recovery damper.
- Q: How do I care for the ARB winch extension strap? A: To maintain the strap, store it in a cool, dry place away from direct sunlight. Regularly inspect it for any signs of wear or damage before each use.
- Q: Is the ARB winch extension strap safe to use? A: Yes, the strap is engineered to high safety standards. However, always follow proper safety procedures during recovery to ensure your safety and that of your vehicle.
- Q: Can I wash the ARB winch extension strap? A: Yes, you can clean the strap with mild soap and water. Avoid harsh chemicals that could damage the polyester material.
- Q: What if the ARB winch extension strap arrives damaged? A: If the strap arrives damaged, contact customer support for a return or exchange. Ensure you have your order details ready for a smooth process.
- Q: How does the ARB winch extension strap compare to other recovery gear? A: The ARB strap offers superior strength and durability compared to standard recovery straps. Its polyester construction ensures it performs well under high-stress conditions.
- Q: Is the ARB winch extension strap suitable for beginners? A: Yes, the strap is user-friendly and can be utilized by both beginners and experienced users. Just follow the included instructions for safe operation.
- Q: What should I consider when choosing a winch extension strap? A: Consider the strap's length, breaking strength, and material. The ARB strap has a length of sixty feet and a breaking strength of nine thousand nine hundred pounds, making it a reliable choice.
- Q: How does the ARB winch extension strap handle extreme conditions? A: The strap is designed to withstand harsh off-road conditions, including rough terrain and wet environments. Its polyester material is resistant to wear and tear.
- Q: What is the warranty on the ARB winch extension strap? A: The ARB winch extension strap typically comes with a manufacturer's warranty. Check the product packaging or website for specific warranty details.