FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, we offer free standard shipping on all orders within the United States.
When will I receive my item?
Domestic orders typically arrive within 3-5 business days. Delivery times are estimated and may vary depending on your location, weather conditions, or other unforeseen factors.
Can I change or return my item?
We hope you love your purchase, but if you need to make a change or return your item, we’ve got you covered! You can initiate a return or exchange within 30 days of receiving your order. Please ensure the product is in its original condition and packaging. For more information on our return policy, please visit our Returns & Exchanges page.
Frequently Asked Questions
- Q: What material is the Armordillo trailer tow hitch made from? A: The Armordillo trailer tow hitch is made from high-quality alloy steel. This material ensures strength and durability for heavy-duty towing.
- Q: What are the dimensions of the Armordillo trailer tow hitch? A: The hitch measures forty-five inches in length, twenty inches in width, and ten inches in height. These dimensions make it suitable for a wide range of towing applications.
- Q: What is the towing capacity of the Armordillo trailer tow hitch? A: The towing capacity is four thousand pounds with a tongue weight of four hundred pounds. This allows for towing various accessories and vehicles safely.
- Q: How do I install the Armordillo trailer tow hitch? A: To install, follow the included easy-to-follow installation guide. Basic mechanic tools are required, and drilling may be necessary for certain models.
- Q: Is the Armordillo trailer tow hitch compatible with my vehicle? A: Yes, it fits all models of the 2007-2015 Lincoln MKX and the 2007-2014 Ford Edge. However, it will not fit the 2009-2013 Ford Edge models with EcoBoost engines.
- Q: Can I use the Armordillo trailer tow hitch for different types of towing? A: Yes, it is designed for towing all kinds of accessories like bike racks, RVs, trailers, and off-road equipment. It works well with trucks, SUVs, and vans.
- Q: How do I care for the Armordillo trailer tow hitch? A: To keep the hitch in good condition, regularly inspect for rust or damage and clean it with a mild soap solution. Avoid using harsh chemicals that may affect the steel.
- Q: Is the Armordillo trailer tow hitch safe for heavy-duty use? A: Yes, it is made from high-quality steel and designed for heavy-duty towing work. Its robust construction ensures safety during your towing activities.
- Q: What should I do if the Armordillo trailer tow hitch arrives damaged? A: If it arrives damaged, contact customer support immediately for assistance. They will guide you through the return or replacement process.
- Q: Does the Armordillo trailer tow hitch come with installation hardware? A: Yes, each kit includes the required installation hardware. However, note that the pin, clip, ball mount, and wirings are not included.
- Q: What type of vehicles can the Armordillo trailer tow hitch be used with? A: It is suitable for trucks, SUVs, and vans, making it versatile for various towing needs. Ensure your vehicle's towing capacity matches the hitch specifications.
- Q: Is there a warranty on the Armordillo trailer tow hitch? A: Yes, the product typically comes with a warranty. Check with the manufacturer for specific warranty details and duration.
- Q: What is the color of the Armordillo trailer tow hitch? A: The hitch is finished in black, providing a sleek look that matches many vehicle styles. This color also helps to resist visible wear.
- Q: Can I use the Armordillo trailer tow hitch for off-road towing? A: Yes, it is designed to handle off-road towing equipment efficiently. Its sturdy construction is ideal for rugged outdoor conditions.
- Q: Does the Armordillo trailer tow hitch require special tools for installation? A: No special tools are required; a basic mechanic tool set will suffice for installation. Ensure you have the necessary tools on hand before beginning.
- Q: What is the class rating of the Armordillo trailer tow hitch? A: The hitch is rated as a Class 3 trailer tow hitch. This rating indicates its capacity to handle substantial towing loads.