FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, we offer free standard shipping on all orders within the United States.
When will I receive my item?
Domestic orders typically arrive within 3-5 business days. Delivery times are estimated and may vary depending on your location, weather conditions, or other unforeseen factors.
Can I change or return my item?
We hope you love your purchase, but if you need to make a change or return your item, we’ve got you covered! You can initiate a return or exchange within 30 days of receiving your order. Please ensure the product is in its original condition and packaging. For more information on our return policy, please visit our Returns & Exchanges page.
Frequently Asked Questions
- Q: What is the towing capacity of the Armordillo trailer hitch? A: The towing capacity is three thousand five hundred pounds. This makes it suitable for various towing needs, ensuring safe transport of trailers and equipment.
- Q: What material is the Armordillo trailer hitch made of? A: The hitch is made of high-quality alloy steel. This material ensures durability and strength for heavy-duty towing tasks.
- Q: What are the dimensions of the Armordillo trailer hitch? A: The hitch measures forty-three inches in length, seventeen point zero one inches in width, and nine point zero two inches in height. These dimensions make it a robust option for towing.
- Q: How do I install the Armordillo trailer hitch? A: Installation requires basic mechanic tools and follows an easy-to-follow guide included in the kit. Drilling may be necessary for compatibility with certain vehicle models.
- Q: Is the Armordillo trailer hitch compatible with my vehicle? A: Yes, it is compatible with all models of the 2010 to 2016 Kia Sportage and the 2010 to 2015 Hyundai Tucson. Ensure your vehicle meets these specifications for proper fit.
- Q: What is the weight distribution capacity of this hitch? A: The weight distribution capacity is five thousand two hundred fifty pounds. This feature enhances towing stability and safety during transport.
- Q: How do I maintain the Armordillo trailer hitch? A: To maintain the hitch, regularly check for rust and wear, and clean it using mild soap and water. This helps prolong its lifespan and ensures optimal performance.
- Q: Is the Armordillo trailer hitch safe for towing? A: Yes, it is designed specifically for safe towing. With a tongue weight of five hundred twenty-five pounds, it meets safety standards for various towing applications.
- Q: What should I do if my hitch arrives damaged? A: If the hitch arrives damaged, contact customer support immediately for assistance. They will guide you through the return or replacement process.
- Q: Can this hitch be used for off-road vehicles? A: Yes, it works well with trucks, SUVs, and vans, including off-road vehicles. Its robust design ensures it can handle tough terrains and towing demands.
- Q: What additional components are included with the hitch? A: The kit includes one trailer hitch and all required installation hardware. Note that pin, clip, ball mount, and wirings are not included.
- Q: Does this hitch require any special tools for installation? A: No special tools are needed; a basic mechanic tool set will suffice. This makes installation accessible for most users.
- Q: What color is the Armordillo trailer hitch? A: The hitch is black in color. This finish provides a sleek look while also protecting against corrosion.
- Q: Can this hitch be used for towing a bike rack? A: Yes, it can tow a bike rack along with various other accessories. Its compatibility with different sizes makes it versatile for various towing needs.
- Q: Is there a warranty for the Armordillo trailer hitch? A: Yes, there is typically a warranty offered. Check with the manufacturer for specific terms and conditions related to warranty coverage.