Auto Shack Rear Shock Absorbers Pair for 2011-2016 Chevrolet Cruze & Volt, Model KS6665PR, Driver & Passenger Side Replacement

Frequently Asked Questions

• Q: What are the specifications of the AutoShack Rear Shock Absorbers? A: These shock absorbers are designed to fit various Chevrolet Cruze models from the years 2011 to 2016. They feature a nitrogen gas charge for improved control and a chrome plated piston for durability.
• Q: How many shock absorbers are included in the package? A: The package includes two rear shock absorbers, one for the driver side and one for the passenger side. This set is designed for optimal performance and safety.
• Q: What is the warranty period for the AutoShack shock absorbers? A: There is a six-month warranty on all AutoShack parts including these shock absorbers. This warranty covers manufacturing defects but not installation issues.
• Q: How do I install the AutoShack Rear Shock Absorbers? A: Installation is recommended to be done by a professional. Ensure that both shock absorbers are replaced simultaneously to maintain vehicle balance and performance.
• Q: Are these shock absorbers suitable for my Chevrolet Cruze? A: Yes, these shock absorbers are suitable for Chevrolet Cruze models from 2011 to 2016, including the Volt and Cruze Limited. Always verify fitment using Amazon's vehicle tool.
• Q: What signs indicate that I need to replace my vehicle's shocks? A: Signs include excessive bouncing, vibrations, nose-diving when braking, and uneven tire wear. If you notice any of these issues, consider replacing your shocks.
• Q: How should I care for my new shock absorbers? A: To maintain your shock absorbers, regularly inspect them for leaks or damage. Ensure they are properly installed to prevent premature wear.
• Q: Can I return just one of the shock absorbers if I only need one? A: No, purchased bundles of shock absorbers can only be returned as a complete set. Partial returns are not permitted.
• Q: What if my shock absorbers arrive damaged? A: If your shock absorbers arrive damaged, you should contact the seller immediately to report the issue and initiate a return or exchange.
• Q: Is professional installation recommended for these shock absorbers? A: Yes, professional installation is highly recommended to ensure proper fit and function. This can help avoid installation-related problems.
• Q: What materials are the shock absorbers made of? A: The AutoShack shock absorbers are made from high-quality materials that meet original equipment specifications. They are designed to resist oil leakage and provide a smooth ride.
• Q: Do these shock absorbers come with installation instructions? A: No, the product does not come with installation instructions. Professional installation is recommended to ensure proper setup.
• Q: Are these shock absorbers designed for all weather conditions? A: Yes, these shock absorbers are designed to perform well in various weather conditions, providing consistent performance and comfort.
• Q: What is the interchange number for these shock absorbers? A: The interchange numbers for these shock absorbers are five thousand six hundred sixty-three and three hundred forty-eight thousand thirty-two. This ensures compatibility with specific applications.
• Q: Will I receive tracking information for my order? A: Yes, the shock absorbers will be delivered in multiple packages, each with separate individual tracking numbers provided for your convenience.
• Q: Is there a specific vehicle fitment tool I need to use? A: Yes, you should use Amazon's vehicle fitment tool, located at the top of the listing on desktop or below the images on mobile, to confirm compatibility with your vehicle.