FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, we offer free standard shipping on all orders within the United States.
When will I receive my item?
Domestic orders typically arrive within 3-5 business days. Delivery times are estimated and may vary depending on your location, weather conditions, or other unforeseen factors.
Can I change or return my item?
We hope you love your purchase, but if you need to make a change or return your item, we’ve got you covered! You can initiate a return or exchange within 30 days of receiving your order. Please ensure the product is in its original condition and packaging. For more information on our return policy, please visit our Returns & Exchanges page.
Frequently Asked Questions
- Q: What material is the Dee Zee DZ16621 Molded Running Board made of? A: The running board is made of lightweight and durable polyurethane. This material provides a rugged black textured look while ensuring long-lasting performance.
- Q: What are the dimensions of the Dee Zee DZ16621 Molded Running Board? A: The running board measures ninety-three inches in length, eight inches in width, and eight inches in height. These dimensions make it suitable for a variety of vehicles.
- Q: Does the Dee Zee DZ16621 come with mounting brackets? A: No, the mounting brackets are sold separately. You will need to purchase custom-fit brackets to install the running board on your vehicle.
- Q: How do I install the Dee Zee DZ16621 Molded Running Board? A: To install the running board, you need to attach it to your vehicle using custom-fit mounting brackets. Follow the manufacturer's instructions for a secure fit.
- Q: Is the Dee Zee DZ16621 suitable for all vehicle types? A: No, the running board is designed for specific extended cab and crew lengths. Check compatibility with your vehicle model before purchase.
- Q: Can I use the Dee Zee DZ16621 Molded Running Board in snowy conditions? A: Yes, the running board is designed to withstand various weather conditions including snow. The durable polyurethane material ensures a reliable grip.
- Q: How do I clean the Dee Zee DZ16621 Molded Running Board? A: To clean the running board, simply wipe it down with a damp cloth. Avoid using harsh chemicals to preserve the textured finish.
- Q: What is the weight capacity of the Dee Zee DZ16621 Molded Running Board? A: The specific weight capacity is not listed, but the powder-coated steel frame provides sturdy support and durability for everyday use.
- Q: Is the Dee Zee DZ16621 Molded Running Board safe for kids? A: Yes, the running board provides a safe step up into vehicles for children. However, adult supervision is still recommended when children are using it.
- Q: How does the Dee Zee DZ16621 compare to other running boards? A: The Dee Zee DZ16621 stands out due to its lightweight polyurethane and powder-coated steel frame, offering both durability and a rugged aesthetic compared to other boards.
- Q: What vehicles is the Dee Zee DZ16621 compatible with? A: The running board is compatible with select extended cab and crew cab models. Always verify your vehicle’s specifications for a proper fit.
- Q: What type of maintenance does the Dee Zee DZ16621 Molded Running Board require? A: Minimal maintenance is required. Regular cleaning and inspection for damage will help ensure its longevity and functionality.
- Q: Can I paint the Dee Zee DZ16621 Molded Running Board? A: No, it is not recommended to paint the running board. The textured finish and color are designed to last without additional coatings.
- Q: What should I do if the Dee Zee DZ16621 arrives damaged? A: If the running board arrives damaged, contact the seller immediately for assistance with returns or exchanges as per their return policy.
- Q: Is the Dee Zee DZ16621 Molded Running Board easy to remove? A: Yes, the running board can be removed easily if you need to do so. However, it’s best to follow the manufacturer's guidelines for removal.
- Q: Does the Dee Zee DZ16621 Molded Running Board come with a warranty? A: Yes, the running board typically comes with a manufacturer's warranty. Check the product details for specific warranty terms and conditions.