FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, we offer free standard shipping on all orders within the United States.
When will I receive my item?
Domestic orders typically arrive within 3-5 business days. Delivery times are estimated and may vary depending on your location, weather conditions, or other unforeseen factors.
Can I change or return my item?
We hope you love your purchase, but if you need to make a change or return your item, we’ve got you covered! You can initiate a return or exchange within 30 days of receiving your order. Please ensure the product is in its original condition and packaging. For more information on our return policy, please visit our Returns & Exchanges page.
Frequently Asked Questions
- Q: What materials are used in the Dometic Hold-Down Bracket? A: The Dometic Hold-Down Bracket is constructed of durable stainless steel. This ensures longevity and resistance to rust and corrosion.
- Q: What are the dimensions of the Dometic Hold-Down Bracket? A: The dimensions are six point five inches in length, four point six inches in width, and two point nine inches in height. This compact size allows for easy installation.
- Q: How many brackets are included in the Dometic Hold-Down Bracket package? A: The package includes two brackets. Additionally, it comes with screws, a template, and installation directions.
- Q: How do I install the Dometic Hold-Down Bracket? A: First, use the included template to mark the installation points. Then, attach the brackets with the provided screws to securely hold the toilet in place.
- Q: Is the Dometic Hold-Down Bracket suitable for all portable toilets? A: No, it is specifically designed for the Dometic 970 Series Portable Toilet. Ensure compatibility before installation.
- Q: Can I use the Dometic Hold-Down Bracket on a different brand of toilet? A: No, the Dometic Hold-Down Bracket is not compatible with other brands. It is tailored for the Dometic 970 Series.
- Q: How do I clean the Dometic Hold-Down Bracket? A: You can clean the stainless steel surface with a mild detergent and a soft cloth. Avoid abrasive materials that can scratch the finish.
- Q: Is the Dometic Hold-Down Bracket safe for outdoor use? A: Yes, it is made of stainless steel, making it suitable for outdoor environments. However, regular maintenance is recommended to prevent wear.
- Q: What is the warranty period for the Dometic Hold-Down Bracket? A: The warranty for the Dometic Hold-Down Bracket typically covers one year from the date of purchase. Check with the manufacturer for specific details.
- Q: What should I do if my Dometic Hold-Down Bracket arrives damaged? A: If damaged, contact the seller immediately for a replacement or refund. Keep all packaging materials for the return process.
- Q: Does the Dometic Hold-Down Bracket require any special tools for installation? A: No, standard tools such as a screwdriver are sufficient for installation. The package includes all necessary hardware.
- Q: Can I install the Dometic Hold-Down Bracket by myself? A: Yes, installation can be completed by one person. The included instructions guide you through the process.
- Q: How long does it take to install the Dometic Hold-Down Bracket? A: Installation typically takes about fifteen to thirty minutes. This may vary depending on your familiarity with the process.
- Q: What is the purpose of the Dometic Hold-Down Bracket? A: The purpose is to securely hold down the Dometic 970 Series Portable Toilet to prevent movement during use.
- Q: Is the Dometic Hold-Down Bracket easy to remove? A: Yes, the Dometic Hold-Down Bracket can be easily removed if necessary, allowing for convenient relocation or storage.