FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, we offer free standard shipping on all orders within the United States.
When will I receive my item?
Domestic orders typically arrive within 3-5 business days. Delivery times are estimated and may vary depending on your location, weather conditions, or other unforeseen factors.
Can I change or return my item?
We hope you love your purchase, but if you need to make a change or return your item, we’ve got you covered! You can initiate a return or exchange within 30 days of receiving your order. Please ensure the product is in its original condition and packaging. For more information on our return policy, please visit our Returns & Exchanges page.
Frequently Asked Questions
- Q: What vehicles are compatible with the Dorman 420-213 Engine Timing Chain Tensioner? A: The Dorman 420-213 Engine Timing Chain Tensioner is compatible with multiple Ford and Lincoln models, including the Ford Edge (2011-2018), Ford Expedition (2015-2017), Ford Explorer (2011-2019), Ford F-150 (2011-2017), and Lincoln Navigator (2015-2017), among others. To ensure fitment, please check your vehicle's make, model, and trim level using the garage tool.
- Q: How do I know if I need to replace my engine timing chain tensioner? A: It is recommended to replace your engine timing chain tensioner if you are replacing the timing chain and pulleys, or if you notice symptoms like engine noise, poor performance, or a check engine light. Regular maintenance checks can help identify any issues with the tensioner early on.
- Q: What are the benefits of using the Dorman 420-213 Engine Timing Chain Tensioner? A: The Dorman 420-213 Engine Timing Chain Tensioner is designed for direct replacement, ensuring it matches the fit and function of the original part. Made from quality materials, it provides reliable performance and durability, backed by over a century of automotive experience.
- Q: Is installation of the Dorman 420-213 Engine Timing Chain Tensioner difficult? A: Installation of the Dorman 420-213 Engine Timing Chain Tensioner may require mechanical expertise, as it involves accessing the engine's timing components. It is recommended to consult a professional mechanic or follow a detailed service manual for proper installation.
- Q: What should I do if I'm unsure about the fitment of the Dorman 420-213 for my vehicle? A: If you are unsure about the fitment of the Dorman 420-213 Engine Timing Chain Tensioner for your vehicle, use the garage tool provided on the product page. Enter your vehicle's make, model, and trim level to confirm compatibility before purchasing.