FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, we offer free standard shipping on all orders within the United States.
When will I receive my item?
Domestic orders typically arrive within 3-5 business days. Delivery times are estimated and may vary depending on your location, weather conditions, or other unforeseen factors.
Can I change or return my item?
We hope you love your purchase, but if you need to make a change or return your item, we’ve got you covered! You can initiate a return or exchange within 30 days of receiving your order. Please ensure the product is in its original condition and packaging. For more information on our return policy, please visit our Returns & Exchanges page.
Frequently Asked Questions
- Q: What vehicles are compatible with the Dorman 924-412 Shock Mount? A: The Dorman 924-412 Shock Mount is compatible with various models including the Ford C-Max (2013-2018), Ford Escape (2013-2018), Ford Focus (2012-2018), Lincoln MKC (2015-2018), Mazda 3 Sport (2009-2013), Mazda 3 (2004-2013), Mazda 5 (2006-2017), Volvo C30 (2007-2013), Volvo S40 (2004-2012), and Volvo V50 (2005-2011). Always confirm fitment by entering your vehicle trim in the garage tool before purchasing.
- Q: How does the Dorman 924-412 Shock Mount ensure a proper fit? A: This shock mount is precision-engineered to match the original equipment quality, fit, and durability of the stock shock mount. It is reverse-engineered based on specified vehicle years, makes, and models to ensure compatibility.
- Q: What features come with the Dorman 924-412 Shock Mount? A: The Dorman 924-412 Shock Mount comes as a complete kit, including all necessary mounting hardware. It is designed for proactive repair, allowing you to replace the shock mount when replacing worn-out shocks, ensuring optimal vehicle performance.
- Q: Is the Dorman 924-412 Shock Mount easy to install? A: Yes, the Dorman 924-412 Shock Mount is designed for straightforward installation. The complete kit includes all mounting hardware, making it easier for you or a professional mechanic to install it without needing additional parts.
- Q: What should I do if I'm unsure about the fit of the Dorman 924-412 Shock Mount? A: If you're unsure about the fit, it's recommended to use the garage tool to input your vehicle's make, model, and trim level. This ensures that you select the correct part that is compatible with your specific vehicle.