FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, we offer free standard shipping on all orders within the United States.
When will I receive my item?
Domestic orders typically arrive within 3-5 business days. Delivery times are estimated and may vary depending on your location, weather conditions, or other unforeseen factors.
Can I change or return my item?
We hope you love your purchase, but if you need to make a change or return your item, we’ve got you covered! You can initiate a return or exchange within 30 days of receiving your order. Please ensure the product is in its original condition and packaging. For more information on our return policy, please visit our Returns & Exchanges page.
Frequently Asked Questions
- Q: What is the model number for this door lock actuator? A: The model number for this door lock actuator is nine hundred thirty-seven, nine hundred twenty-seven. This number is essential for identifying the specific part compatible with various vehicle models.
- Q: What are the dimensions of the Dorman door lock actuator? A: The dimensions are six point seven inches in length, four point five inches in width, and six point five inches in height. These measurements ensure a precise fit in the designated vehicle's door.
- Q: What material is the door lock actuator made of? A: The door lock actuator is made of alloy steel. This material is known for its strength and durability, ensuring long-lasting performance.
- Q: How do I install the door lock actuator? A: You can install the door lock actuator by removing the door panel and replacing the old actuator with the new one. Ensure all connections are secure for proper functionality.
- Q: Is this actuator compatible with my vehicle? A: Yes, this actuator is compatible with several vehicle makes and models from Buick, Cadillac, Chevrolet, GMC, and more. Please check your vehicle trim for confirmation before purchasing.
- Q: Can I use this actuator as a direct replacement? A: Yes, this actuator is engineered for direct replacement of the stock actuator. It's designed to provide the same fit and function as the original part.
- Q: How do I clean the door lock actuator? A: You should clean the door lock actuator with a damp cloth and mild detergent. Avoid using harsh chemicals that could damage the actuator's components.
- Q: What safety testing has this actuator undergone? A: The actuator has undergone extensive quality and safety performance testing, including simulated crash testing under government guidelines. This ensures a reliable and safe replacement part.
- Q: What should I do if the actuator doesn't fit? A: If the actuator doesn't fit, you can return it for a refund or exchange. Make sure to check the fitment by entering your vehicle's make, model, and trim level before purchasing.
- Q: Is there a warranty for the door lock actuator? A: Yes, this product typically comes with a warranty provided by the manufacturer. Be sure to check the warranty details at the time of purchase.
- Q: How many vehicle models is this actuator compatible with? A: This actuator is compatible with over twenty different vehicle models. It's essential to verify compatibility with your specific vehicle before buying.
- Q: Does the actuator come with installation instructions? A: Yes, the actuator generally comes with installation instructions. These instructions will guide you through the replacement process step by step.
- Q: What if the actuator arrives damaged? A: If the actuator arrives damaged, contact customer support immediately for assistance with a replacement or refund. Keep all packaging materials for the return process.
- Q: Is this part compliant with safety standards? A: Yes, this part is safety compliant and has undergone rigorous testing to meet industry standards. This ensures it performs safely and reliably.
- Q: How long can I expect this actuator to last? A: With proper installation and care, this actuator can last several years. Cycle testing in actual vehicle doors verifies its effective usage.