FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, we offer free standard shipping on all orders within the United States.
When will I receive my item?
Domestic orders typically arrive within 3-5 business days. Delivery times are estimated and may vary depending on your location, weather conditions, or other unforeseen factors.
Can I change or return my item?
We hope you love your purchase, but if you need to make a change or return your item, we’ve got you covered! You can initiate a return or exchange within 30 days of receiving your order. Please ensure the product is in its original condition and packaging. For more information on our return policy, please visit our Returns & Exchanges page.
Frequently Asked Questions
- Q: What vehicles are compatible with the Dorman BJ81475XL Front Lower Suspension Ball Joint? A: The Dorman BJ81475XL is compatible with a variety of vehicles including certain models of Dodge Sprinter 2500, Dodge Sprinter 3500, Freightliner Sprinter 1500, Freightliner Sprinter 2500, Freightliner Sprinter 3500, Freightliner Sprinter 3500XD, Freightliner Sprinter 4500, Mercedes-Benz Sprinter 1500, Mercedes-Benz Sprinter 2500, Mercedes-Benz Sprinter 3500, Mercedes-Benz Sprinter 3500XD, and Volkswagen Crafter Van. Always verify fitment by entering your vehicle's make, model, and trim into the garage tool.
- Q: What makes the Dorman BJ81475XL ball joint different from other ball joints? A: The Dorman BJ81475XL stands out due to its extended-life construction, which includes a hardened ArmourGrade stud and a highly polished EverSmooth ball for superior performance. It also features a low-friction polymer bearing and I.C.E. synthetic grease, providing enhanced durability and smoother operation compared to standard ball joints.
- Q: How do I install the Dorman BJ81475XL ball joint? A: Installation of the Dorman BJ81475XL ball joint typically requires specialized tools and mechanical knowledge. It is recommended to refer to a service manual or consult a professional mechanic to ensure proper installation, as incorrect installation may lead to premature wear or failure.
- Q: What maintenance is required for the Dorman BJ81475XL ball joint? A: The Dorman BJ81475XL ball joint is designed to be maintenance-free due to its polymer bearing and synthetic grease, which reduces the need for regular upkeep. However, it is advisable to periodically inspect it for any signs of wear or damage, especially if you notice unusual noises or handling issues while driving.
- Q: Is the Dorman BJ81475XL ball joint resistant to corrosion? A: Yes, the Dorman BJ81475XL features a WeatherShield external coating that provides premium corrosion resistance. This makes it suitable for use in various environmental conditions, helping to extend the lifespan of the ball joint and maintain optimal performance.