FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, we offer free standard shipping on all orders within the United States.
When will I receive my item?
Domestic orders typically arrive within 3-5 business days. Delivery times are estimated and may vary depending on your location, weather conditions, or other unforeseen factors.
Can I change or return my item?
We hope you love your purchase, but if you need to make a change or return your item, we’ve got you covered! You can initiate a return or exchange within 30 days of receiving your order. Please ensure the product is in its original condition and packaging. For more information on our return policy, please visit our Returns & Exchanges page.
Frequently Asked Questions
- Q: What is the size of the Dee Zee Tailgate Assist? A: The Dee Zee Tailgate Assist measures twenty-two inches in length, five inches in width, and five inches in height. These dimensions ensure compatibility with the specified truck models.
- Q: What material is the Dee Zee Tailgate Assist made of? A: The Dee Zee Tailgate Assist is made of alloy steel, providing durability and strength for long-lasting use. This material is designed to withstand heavy-duty applications.
- Q: Is the Dee Zee Tailgate Assist vehicle specific? A: Yes, the Dee Zee Tailgate Assist is vehicle specific, designed to fit 2007 to 2018 Chevy/GMC 1500 and 2007 to 2019 HD 2500/3500 models. This ensures proper installation and function.
- Q: How do I install the Dee Zee Tailgate Assist? A: Installation of the Dee Zee Tailgate Assist is straightforward and requires no drilling. The package includes all necessary mounting hardware, allowing you to complete installation in minutes.
- Q: Can I use the Dee Zee Tailgate Assist with one hand? A: Yes, the design of the Dee Zee Tailgate Assist allows for one-handed operation. This feature offers convenience and ease when lowering the tailgate.
- Q: Does the Dee Zee Tailgate Assist require any special tools for installation? A: No, the Dee Zee Tailgate Assist does not require special tools for installation. The included hardware and easy instructions make it accessible for most users.
- Q: How should I care for the Dee Zee Tailgate Assist? A: To keep the Dee Zee Tailgate Assist in good condition, regularly inspect it for any wear or damage. Cleaning it with a mild detergent and water will help maintain its appearance.
- Q: Is the Dee Zee Tailgate Assist safe for children? A: Yes, the Dee Zee Tailgate Assist allows for a smooth, controlled drop of the tailgate, minimizing the risk of accidents, making it safer for children to use.
- Q: What if my Dee Zee Tailgate Assist arrives damaged? A: If your Dee Zee Tailgate Assist arrives damaged, contact customer support immediately to initiate a return or exchange. Ensure you have your order details ready for a smoother process.
- Q: Does the Dee Zee Tailgate Assist come with a warranty? A: Yes, the Dee Zee Tailgate Assist typically comes with a manufacturer's warranty. Check the packaging or product details for specific warranty information and coverage.
- Q: How does the Dee Zee Tailgate Assist compare to other tailgate assists? A: The Dee Zee Tailgate Assist features an improved nutsert with pre-applied thread lock, making it easier to install than some competitors. Its vehicle-specific design also enhances compatibility.
- Q: Can I install the Dee Zee Tailgate Assist on other truck models? A: No, the Dee Zee Tailgate Assist is designed specifically for certain Chevy and GMC truck models. Using it on other models may not ensure proper fit and function.
- Q: How long does installation of the Dee Zee Tailgate Assist take? A: Installation of the Dee Zee Tailgate Assist typically takes just a few minutes. With no drilling required, it is a quick and easy upgrade for your truck.
- Q: What is the weight capacity of the Dee Zee Tailgate Assist? A: The Dee Zee Tailgate Assist is tested to handle heavy use, but specific weight capacity details should be consulted in the product specifications or with customer support.
- Q: Is the Dee Zee Tailgate Assist weather resistant? A: Yes, the alloy steel material used in the Dee Zee Tailgate Assist is designed to withstand various weather conditions, providing reliable performance over time.