FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, we offer free standard shipping on all orders within the United States.
When will I receive my item?
Domestic orders typically arrive within 3-5 business days. Delivery times are estimated and may vary depending on your location, weather conditions, or other unforeseen factors.
Can I change or return my item?
We hope you love your purchase, but if you need to make a change or return your item, we’ve got you covered! You can initiate a return or exchange within 30 days of receiving your order. Please ensure the product is in its original condition and packaging. For more information on our return policy, please visit our Returns & Exchanges page.
Frequently Asked Questions
- Q: What are the dimensions of the Explorer Pro Comp Red Shock Boots? A: The dimensions are eleven point two inches long, five point six inches wide, and two point eight inches high. These sizes are designed to fit most standard shock absorber applications.
- Q: What material are the Pro Comp Shock Boots made from? A: The shock boots are made of high-quality poly-vinyl. This material is durable and designed to withstand harsh environmental conditions.
- Q: How many shock boots are included in the package? A: The package includes a set of two shock boots. This allows you to equip both shock absorbers on your vehicle.
- Q: How do I install the Explorer Pro Comp Shock Boots? A: Installation is straightforward; simply slide the shock boots over the shock absorber and secure them with the included zip ties. Ensure they fit snugly to prevent dirt and debris from entering.
- Q: Are these shock boots suitable for all types of vehicles? A: Yes, they are generally suitable for a wide range of vehicles. However, it's advisable to check the compatibility with your specific model.
- Q: Do I need any special tools for installation? A: No special tools are required. Just the included zip ties are needed to secure the shock boots in place.
- Q: How should I clean the Explorer Pro Comp Shock Boots? A: To clean the shock boots, wipe them down with a damp cloth. Avoid using harsh chemicals that could damage the poly-vinyl material.
- Q: Can I store these shock boots for an extended period? A: Yes, you can store them without any issue, but keep them in a cool, dry place away from direct sunlight. This helps maintain the material's integrity.
- Q: Are the shock boots resistant to UV light? A: Yes, the poly-vinyl material is UV resistant. This feature helps protect the boots from sun damage over time.
- Q: What is the warranty on the Explorer Pro Comp Shock Boots? A: The warranty details may vary, but typically they come with a manufacturer's warranty against defects. Check with the retailer for specific terms.
- Q: How do these shock boots compare to others on the market? A: These shock boots provide excellent protection at an affordable price point. They are specifically designed to extend the life of shock absorbers, making them a reliable choice.
- Q: Are these shock boots suitable for off-road use? A: Yes, they are ideal for off-road applications. The design protects against dirt and mud, which is crucial for maintaining shock performance.
- Q: What if the shock boots arrive damaged? A: If they arrive damaged, you should contact the retailer immediately for a replacement or refund. Make sure to keep the original packaging.
- Q: Can I use these shock boots in cold weather? A: Yes, the poly-vinyl material remains flexible in cold temperatures, ensuring they provide adequate protection regardless of the weather conditions.
- Q: How effective are these shock boots in preventing contamination? A: They are highly effective in preventing contaminants like dirt, dust, and mud from entering the shock absorber. This quality significantly extends the lifespan of the shocks.
- Q: Is there a specific vehicle type these shock boots cater to? A: These shock boots are designed to fit most standard shock absorbers, making them versatile for various vehicle types, including trucks and SUVs.