FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, we offer free standard shipping on all orders within the United States.
When will I receive my item?
Domestic orders typically arrive within 3-5 business days. Delivery times are estimated and may vary depending on your location, weather conditions, or other unforeseen factors.
Can I change or return my item?
We hope you love your purchase, but if you need to make a change or return your item, we’ve got you covered! You can initiate a return or exchange within 30 days of receiving your order. Please ensure the product is in its original condition and packaging. For more information on our return policy, please visit our Returns & Exchanges page.
Frequently Asked Questions
- Q: What are the dimensions of the Unity Automotive Rear Shock Absorber? A: The dimensions are eighteen point seven inches in length, four point four nine inches in width, and four point four nine inches in height. This compact size makes it suitable for easy installation in various vehicles.
- Q: Is this shock absorber designed for a specific vehicle model? A: Yes, this shock absorber is specifically designed to fit the two thousand thirteen to two thousand nineteen Hyundai Santa Fe and Santa Fe Sport models. It ensures a direct replacement for failing original equipment shocks.
- Q: What type of material is used in this shock absorber? A: The shock absorber features a twin tube gas charged design, which provides superior performance and durability. It is engineered to withstand the rigors of everyday driving.
- Q: How do I install the Unity Rear Shock Absorber? A: To install this shock absorber, you will need to remove the existing shock from your vehicle's rear suspension and replace it with the new unit. Ensure proper alignment for a smooth and comfortable ride.
- Q: Can I use this shock absorber on the front of my vehicle? A: No, this shock absorber is designed specifically for the rear position of the vehicle. Using it on the front may lead to improper handling and performance.
- Q: Will this shock absorber fit my Kia Sorento? A: Yes, it is compatible with the two thousand fourteen to two thousand fifteen Kia Sorento, provided that your vehicle is front wheel drive. Always verify your vehicle's specifications before purchase.
- Q: How can I maintain the Unity Rear Shock Absorber? A: To maintain the shock absorber, periodically inspect it for leaks and ensure all mounting hardware is secure. Regular checks can help prolong its lifespan.
- Q: Is there a warranty for the Unity Automotive Shock Absorber? A: Yes, Unity Automotive typically provides a warranty for their shock absorbers. Always check the specific warranty details at the time of purchase for coverage information.
- Q: How should I store the shock absorber before installation? A: Keep the shock absorber in a cool, dry place, upright if possible, and avoid exposure to extreme temperatures. This will help maintain its integrity until you are ready to install it.
- Q: What makes this shock absorber different from others? A: This shock absorber features a nitrogen gas charge, which enhances its responsiveness and control. Its OE style design ensures a precision fit for your vehicle.
- Q: What should I do if the shock absorber arrives damaged? A: If the shock absorber arrives damaged, contact the seller immediately to initiate a return or exchange process. Ensure you have all packaging and documentation available.
- Q: How do I know if I need to replace my shock absorbers? A: Signs that you may need to replace your shock absorbers include excessive bouncing, leaking fluid, or a noticeable decrease in ride comfort. Regular inspections can help determine their condition.
- Q: Is this shock absorber suitable for off-road use? A: No, this shock absorber is designed primarily for on-road use, providing a smooth ride in typical driving conditions. Off-road applications may require specialized shocks.
- Q: Can I install this shock absorber myself? A: Yes, if you have basic mechanical skills and tools, you can install this shock absorber yourself. However, professional installation is recommended for best results.
- Q: Does this shock absorber improve ride comfort? A: Yes, it is designed to enhance ride comfort by providing a smooth and stable driving experience. Its engineering focuses on maintaining consistent control and response.
- Q: What should I do if I experience a rough ride after installation? A: If you experience a rough ride after installation, check the installation for proper fitment and ensure that all components are functioning correctly. If issues persist, consult a mechanic.