FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, we offer free standard shipping on all orders within the United States.
When will I receive my item?
Domestic orders typically arrive within 3-5 business days. Delivery times are estimated and may vary depending on your location, weather conditions, or other unforeseen factors.
Can I change or return my item?
We hope you love your purchase, but if you need to make a change or return your item, we’ve got you covered! You can initiate a return or exchange within 30 days of receiving your order. Please ensure the product is in its original condition and packaging. For more information on our return policy, please visit our Returns & Exchanges page.
Frequently Asked Questions
- Q: What materials are used in the Go Rhino HD Complete kit? A: The Go Rhino HD Complete kit is made from galvanized steel and alloy steel. This combination ensures durability and resistance to corrosion.
- Q: What are the dimensions of the Go Rhino SideSteps? A: The dimensions of the Go Rhino SideSteps are ninety inches in length, nine point two inches in width, and twelve point five inches in height. These measurements ensure a suitable fit for various vehicle models.
- Q: What is the model number for this product? A: The model number for the Go Rhino HD Complete kit is six eight six three four four three five eight seven T. This specific model indicates its design and specifications.
- Q: How do I install the Go Rhino SideSteps? A: The Go Rhino SideSteps can be installed by following the included instructions. You'll need basic tools and should mount the brackets securely to your vehicle's frame.
- Q: Is this kit suitable for all vehicles? A: The Go Rhino HD Complete kit is designed to fit most trucks and SUVs. However, it's recommended to check compatibility with your specific vehicle model before purchase.
- Q: Can I use these SideSteps for off-roading? A: Yes, the Go Rhino SideSteps are designed for off-road use. Their robust construction allows them to withstand rugged terrain and heavy use.
- Q: How do I clean and maintain the SideSteps? A: To clean the Go Rhino SideSteps, use mild soap and water. Regular maintenance includes checking for loose bolts and inspecting for any signs of rust.
- Q: Are the materials used in this kit safe for the environment? A: Yes, the materials used in the Go Rhino HD Complete kit are non-hazardous and environmentally friendly. This makes them a responsible choice for consumers.
- Q: What is the weight capacity of the Go Rhino SideSteps? A: The Go Rhino SideSteps can support up to five hundred pounds. This weight capacity is ideal for safely assisting entry and exit from vehicles.
- Q: How does the Go Rhino kit compare to other brands? A: The Go Rhino HD Complete kit is known for its superior build quality compared to other brands. Its galvanized steel and alloy steel construction offer better durability.
- Q: Is there a warranty on the Go Rhino SideSteps? A: Yes, the Go Rhino SideSteps typically come with a limited warranty. It's advisable to check with the manufacturer for specific warranty details.
- Q: What if the package arrives damaged? A: If the Go Rhino HD Complete kit arrives damaged, you should contact customer service immediately. They will guide you through the return process and offer a replacement.
- Q: Do I need professional help to install these SideSteps? A: No, professional help is not necessary to install the Go Rhino SideSteps. With basic tools and the right instructions, most users can install them independently.
- Q: What type of vehicles can benefit from this kit? A: The Go Rhino HD Complete kit is beneficial for trucks and SUVs, enhancing accessibility and providing a rugged look. It's particularly useful for taller vehicles.
- Q: Are installation tools included with the kit? A: No, installation tools are not included with the Go Rhino HD Complete kit. You will need to have standard automotive tools available for assembly.