Hengcool Eb5Z-19G490-A 590-421 Backup Camera,Rear Park Assist Camera Compatible For Ford Explorer 2011 2012 2013 2014 2015 Repla
$43.65
FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, we offer free standard shipping on all orders within the United States.
When will I receive my item?
Domestic orders typically arrive within 3-5 business days. Delivery times are estimated and may vary depending on your location, weather conditions, or other unforeseen factors.
Can I change or return my item?
We hope you love your purchase, but if you need to make a change or return your item, we’ve got you covered! You can initiate a return or exchange within 30 days of receiving your order. Please ensure the product is in its original condition and packaging. For more information on our return policy, please visit our Returns & Exchanges page.
Frequently Asked Questions
- Q: What are the dimensions of this backup camera? A: The backup camera has dimensions of two point four inches by two point four inches by two point four inches. This compact size makes it easy to install in various vehicle models.
- Q: What is the image quality of the HENGCOOL backup camera? A: The HENGCOOL backup camera features a lens with seven hundred twenty p resolution. This ensures clear and detailed visuals while reversing.
- Q: Does the backup camera have a waterproof rating? A: Yes, the backup camera has an IP67 waterproof rating. This means it can withstand exposure to water, making it suitable for outdoor use.
- Q: How do I install the HENGCOOL backup camera? A: To install the backup camera, simply connect it to your vehicle's wiring harness and mount it in the designated area. Ensure compatibility with your car model before installation.
- Q: Is this backup camera compatible with specific Ford Explorer models? A: Yes, it is compatible with Ford Explorer models from the years two thousand eleven to two thousand fifteen. Please verify your specific model and year before purchasing.
- Q: What should I do to confirm vehicle compatibility? A: To confirm compatibility, check your vehicle's year, model, sub-model, and OE part number. This information can be provided in the 'Amazon Confirmed Fit' section.
- Q: How do I maintain the HENGCOOL backup camera? A: To maintain the backup camera, clean the lens regularly with a soft cloth. Avoid using abrasive materials that could scratch the lens.
- Q: Is the backup camera covered by a warranty? A: Yes, the backup camera comes with a twelve-month warranty. This warranty covers any defects in materials or workmanship.
- Q: What should I do if the camera arrives damaged? A: If the camera arrives damaged, contact the seller immediately to initiate a return or exchange process. Make sure to keep the original packaging for any returns.
- Q: Can this backup camera help eliminate blind spots? A: Yes, the backup camera provides an expansive viewing angle of one hundred sixty-five degrees diagonal. This helps to reduce blind spots while reversing.
- Q: What is the infrared filter used for in this camera? A: The infrared filter enhances image quality by separating infrared light from visible light. This results in sharper and more defined visuals.
- Q: Is the HENGCOOL backup camera suitable for police models? A: Yes, it is compatible with Ford Explorer police models from two thousand thirteen to two thousand fifteen. Always check for specific compatibility before purchasing.
- Q: What kind of experience does HENGCOOL have in the auto parts industry? A: HENGCOOL has over fifteen years of experience in the auto parts industry. This experience ensures high-quality and reliable products for customers.
- Q: How can I contact support if I have issues with my order? A: You can contact customer support through the seller's contact information provided with your order. They will assist you with any concerns or issues.
- Q: Does the backup camera require any special tools for installation? A: No, the backup camera installation typically does not require special tools. Basic hand tools are usually sufficient for mounting and connecting the camera.