FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, we offer free standard shipping on all orders within the United States.
When will I receive my item?
Domestic orders typically arrive within 3-5 business days. Delivery times are estimated and may vary depending on your location, weather conditions, or other unforeseen factors.
Can I change or return my item?
We hope you love your purchase, but if you need to make a change or return your item, we’ve got you covered! You can initiate a return or exchange within 30 days of receiving your order. Please ensure the product is in its original condition and packaging. For more information on our return policy, please visit our Returns & Exchanges page.
Frequently Asked Questions
- Q: What are the dimensions of the ICON 15231 Shower Pan Assembly? A: The dimensions are twenty-six and five-eighths inches by sixteen and five-eighths inches by twelve inches. This compact size is designed to fit well in RVs.
- Q: What is the surface material of the shower pan? A: The shower pan features a textured, slip-resistant surface. This ensures safety and stability while using the shower.
- Q: How durable is the ICON 15231 Shower Pan Assembly? A: It has a reinforced bottom for extra durability. This feature enhances its longevity and reliability in various conditions.
- Q: How do I install the ICON Shower Pan Assembly? A: The installation involves placing the pan in the designated area and drilling the molded drain as needed. Ensure you follow the manufacturer's instructions for best results.
- Q: Is this shower pan suitable for RVs? A: Yes, this shower pan is specifically designed for RV use. Its neo angle shape optimizes space in compact bathroom areas.
- Q: Can this shower pan be used in residential bathrooms? A: While it is designed for RVs, it can also fit in residential bathrooms if the dimensions match. Check your available space before purchasing.
- Q: How should I clean and maintain the shower pan? A: You can clean it with mild soap and water to maintain its appearance. Avoid abrasive cleaners that might damage the textured surface.
- Q: Is the shower pan resistant to mold and mildew? A: Yes, the slip-resistant surface helps prevent mold and mildew growth. Regular cleaning will further ensure its hygiene.
- Q: What happens if the shower pan arrives damaged? A: If the shower pan arrives damaged, please contact customer support for a return or exchange. Keep all original packaging for the return process.
- Q: Does the shower pan have any hazardous materials? A: No, the ICON 15231 Shower Pan Assembly does not contain hazardous materials. It is safe for regular use in RVs and homes.
- Q: What is the weight of the shower pan? A: The weight of the ICON 15231 Shower Pan Assembly is not explicitly listed, but it is designed to be manageable for installation. Ensure you have assistance if needed.
- Q: Can the drain be adjusted during installation? A: Yes, the drain is molded into the pan and ready to be drilled, allowing for flexibility in installation. Follow your plumbing specifications for exact placement.
- Q: What color is the ICON 15231 Shower Pan? A: The shower pan is white in color. This neutral tone complements various bathroom designs and styles.
- Q: Is the shower pan waterproof? A: Yes, the shower pan is designed to be waterproof. This feature prevents water leakage and enhances its functionality.
- Q: What is the warranty on the ICON 15231 Shower Pan? A: The warranty details are typically provided by the manufacturer. Check the packaging or contact customer service for specific warranty information.
- Q: Does this shower pan require special tools for installation? A: Basic tools are required for installation, including a drill for the drain. Refer to the manufacturer's guidelines for a complete list of necessary tools.