FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, we offer free standard shipping on all orders within the United States.
When will I receive my item?
Domestic orders typically arrive within 3-5 business days. Delivery times are estimated and may vary depending on your location, weather conditions, or other unforeseen factors.
Can I change or return my item?
We hope you love your purchase, but if you need to make a change or return your item, we’ve got you covered! You can initiate a return or exchange within 30 days of receiving your order. Please ensure the product is in its original condition and packaging. For more information on our return policy, please visit our Returns & Exchanges page.
Frequently Asked Questions
- Q: What is the size of the KEMSO 13806 fuel pump? A: The KEMSO 13806 fuel pump measures four point seventy-two inches in length, three point fifty-four inches in width, and six point sixty-nine inches in height.
- Q: What materials are used in the KEMSO fuel pump? A: The KEMSO fuel pump is made from a combination of stainless steel, aluminum, and engineered plastic, ensuring durability and performance.
- Q: What is the flow rate of the KEMSO L13806 fuel pump? A: The KEMSO L13806 fuel pump supports a flow rate of up to two hundred liters per hour, significantly higher than the original flow of sixty to eighty liters per hour.
- Q: How do I install the KEMSO fuel pump? A: To install the KEMSO fuel pump, first, ensure the vehicle is off and safely elevated. Then, disconnect the old pump and connect the KEMSO pump, making sure all fittings are secure.
- Q: Is this fuel pump suitable for all Ducati motorcycles? A: Yes, the KEMSO fuel pump is designed to replace OEM pumps in various Ducati motorcycle models, but it's advised to verify compatibility with your specific model.
- Q: Can the KEMSO pump handle ethanol fuel? A: Yes, the KEMSO fuel pump is designed for use with both gasoline and ethanol fuel, providing versatility for motorcycle enthusiasts.
- Q: How do I maintain the KEMSO fuel pump? A: To maintain the KEMSO fuel pump, ensure regular checks for leaks and listen for unusual noises during operation. Regular inspections will help prolong its lifespan.
- Q: What safety precautions should I take when using this fuel pump? A: Ensure you handle the KEMSO fuel pump with care, as it is classified as dangerous goods. Always work in a well-ventilated area and wear protective gear.
- Q: How should I store the KEMSO fuel pump? A: Store the KEMSO fuel pump in a cool, dry place, away from direct sunlight and extreme temperatures, to ensure its longevity and performance.
- Q: What is the warranty on the KEMSO fuel pump? A: The KEMSO fuel pump comes with a lifetime warranty, reflecting the brand's commitment to quality and customer satisfaction.
- Q: Is the KEMSO fuel pump easy to replace? A: Yes, the KEMSO fuel pump is designed for easy replacement, making it a convenient option for motorcycle owners looking to upgrade or replace their fuel pump.
- Q: How does the KEMSO pump compare to OEM pumps? A: The KEMSO pump offers a higher flow rate and performance than many OEM pumps, enhancing overall motorcycle efficiency and power.
- Q: What if my KEMSO fuel pump arrives damaged? A: If your KEMSO fuel pump arrives damaged, contact the seller immediately to discuss return or replacement options under their warranty policy.
- Q: Can I use this pump for racing applications? A: Yes, the KEMSO fuel pump's high flow rate and performance make it suitable for racing applications, providing the necessary fuel supply for high-performance engines.
- Q: Is there a customer support option for the KEMSO product? A: Yes, KEMSO offers USA-based customer support provided by technicians familiar with their products, ensuring assistance is readily available.
- Q: What is the bypass valve pressure for the KEMSO fuel pump? A: The bypass valve on the KEMSO fuel pump is set at one hundred twenty-five point eight psi, which exceeds the original performance standards.